Kendra White
Chapel Hill
Summary
Dynamic Sales Associate with a proven track record at American Eagle Outfitters and Aerie, adept at enhancing customer experiences through effective communication and tailored product recommendations. Skilled in cash register operation and customer service, I consistently exceeded sales goals by fostering strong relationships and adapting strategies to meet diverse client needs.
Overview
1
1
year of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc/ Aerie
Smithfield
06.2023 - 01.2024
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Described merchandise and explained use, operation and care.
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Adhered to company initiatives and achieved established goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Computed purchases and received and processed cash or credit payment.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with product selection, sizing and styling.
Education
High School Diploma -
Charles B. Aycock High School
Pikeville, NC06-2024
Bachelor of Science - Neuroscience & Studio Art Majors, Chemistry Minor
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Data visualization
- Laboratory techniques
- Research methodology
- Customer service
- Team collaboration
- Effective communication
- Time management
- Issue refunds
- Adaptable and flexible
- Creative thinking
- Cash register operation
- Multitasking
Timeline
Sales Associate
American Eagle Outfitters, Inc/ Aerie
06.2023 - 01.2024
High School Diploma -
Charles B. Aycock High School
Bachelor of Science - Neuroscience & Studio Art Majors, Chemistry Minor
University of North Carolina At Chapel Hill
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