Kendra Sawyer
Marshville
Summary
Accomplished RN Case Manager with a proven track record at Quality Health Care Services, adept in chronic disease management and compassionate patient support. Excelled in reducing hospital readmission rates through meticulous care coordination and patient education. Skilled in HIPAA compliance and interdisciplinary collaboration, ensuring optimal health outcomes and enhanced patient satisfaction.
Overview
27
27
years of professional experience
Work History
RN Case Manager
Quality Health Care Services
08.2018 - 01.2025
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
RN
Quality Health Care Services
08.2018 - 01.2025
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Administered medications and treatments as prescribed by physicians.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
RN
Bayada Home Health Agency
08.2015 - 08.2018
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
LPN
Atrium Health Indian Trail Family Medicine
01.1998 - 01.2011
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
Education
Associate Degree In Nursing - Nursing
South Piedmont Community College
Monroe, NC05.2015
Licensed Practical Nursing - Nursing
Anson Community College
Polkton, NC08.1997
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Utilization review
- Clinical assessment
- Medication management
- Healthcare regulations
- Case management
- Compassionate and caring
- Documentation
- Accurate documentation
- Decision-making
- Patient care assessment
- Direct patient care
- Microsoft office
- CPR/AED
- Blood draw and sample collection
- Infection control
- Home care
- Vitals monitoring
- Community program referrals
- Medication administration
- Medical supply management
- Collecting vitals
- Tracheostomy care
- Monitoring vital signs
- Certified in CPR/AED
- Immunizations and vaccinations
- Well visit procedures
- Instrument sterilization
- Equipment sterilization
Timeline
RN Case Manager
Quality Health Care Services
08.2018 - 01.2025
RN
Quality Health Care Services
08.2018 - 01.2025
RN
Bayada Home Health Agency
08.2015 - 08.2018
LPN
Atrium Health Indian Trail Family Medicine
01.1998 - 01.2011
Associate Degree In Nursing - Nursing
South Piedmont Community College
Licensed Practical Nursing - Nursing
Anson Community College
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