Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kendall L. Roberts

Charlotte

Summary

Results-driven Outside Sales Representative with proven track record of exceeding sales targets, and driving revenue growth across assigned territories. Skilled in cold calling, prospecting, and building long-term client relationships through consultative selling and account development, and closing complex b2b deals. Known for a proactive, goal- focused approach and the ability to mentor junior sales reps while maintaining top performer status.

Overview

12
12
years of professional experience

Work History

Outside Sales Rep

United Rentals
08.2022 - Current
  • Maximize revenue from facilities & construction sites in a geographical territory.
  • Prepare sales action plans and strategies.
  • Negotiate business contracts to secure partnerships.
  • Prospect for new business by cold calling potential customers to set up demonstrations and on-site visits.
  • Collaborate with general rental representatives to promote cross selling to accounts wherever possible.
  • Demonstrate and train customers on available products in Trench Safety
  • Maintain and develop relationships with existing customers , acting as a single point of contact for such customers.


Associate Home Advisor

Better Mortgage
05.2021 - 08.2022
  • Interact with prospective customers through phone, email,text.
  • Drive new business acquisitions and creating sales strategies
  • Educate customers about the home buying process, mortgage terms, and interest rate inquires.
  • Maintain and mange client pipelines.
  • Work with loan consultants to nurture customer leads
  • Consistently achieve and surpass monthly metrics
  • Obtain NMLS License

Outside Sales Rep

AT&T
03.2018 - 05.2021
  • Focus on acquiring new business customers and managing relationships with existing ones.
  • Developed customized sales presentations to close sales deals.
  • Prospect new business customers, through cold calls and in person interactions via site visits.
  • Meet and exceed sales targets and objectives.
  • Complete contracts to close deals and secure sales.
  • Build and maintain customer relationships
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunites

Service Center Rep

LPL Financial
05.2015 - 03.2018
  • Utilize critical thinking to resolve issues in real-time ensuring client satisfaction and foster strong relationships.
  • Conduct detailed research and navigate various databases to provide accurate solutions for clients.
  • Work collaboratively with internal teams to ensure effective resolutions, using a team-orientated approach.

Commercial Retention/ Sales Rep

Time Warner Cable
07.2013 - 05.2015
  • Evaluated disconnection/downgrade calls, and found opportunities to save and upsell business customers.
  • Maintained product and service knowledge for reliable customer guidance.
  • Diffuse irate customer situations by utilizing strong listening skills and probing techniques.

Education

High School Diploma -

West Florence High School
Florence, SC
05-2009

Skills

  • Relationship building
  • Problem-solving
  • Territory Management
  • CRM
  • B2B &B2C Sales Strategies
  • Contract negotiations
  • Upselling & Cross selling
  • Prospecting & Lead Generation

Timeline

Outside Sales Rep

United Rentals
08.2022 - Current

Associate Home Advisor

Better Mortgage
05.2021 - 08.2022

Outside Sales Rep

AT&T
03.2018 - 05.2021

Service Center Rep

LPL Financial
05.2015 - 03.2018

Commercial Retention/ Sales Rep

Time Warner Cable
07.2013 - 05.2015

High School Diploma -

West Florence High School

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Kendall L. Roberts