Kendall Ikerd
Raleigh
Summary
A well-rounded, reliable, and hard-working college student with a demonstrated commitment to providing excellent customer service and strong organizational skills. A professional team player, dedicated to continuing excellence, while treating people with respect. Strengths include organizational planning, customer relations management, and commitment to excellence.
Overview
6
6
years of professional experience
Work History
Sports Marketing
NC State University
Raleigh
09.2023 - Current
- Assist the NC State University Athletic Department with promotional activities at sporting events.
- Assist Fan Experience and Marketing Assistant with promotional activities for the University and Athletic Department.
- Assisted in developing and implementing marketing strategies to increase fan experience.
- Develop sports marketing strategies to increase brand awareness and engagement.
- Design creative briefs to ensure the successful execution of marketing initiatives.
Hostess
North Ridge Country Club
Raleigh
11.2021 - Current
- Received and recorded patrons' dining reservations.
- Greeted guests upon arrival and escorted them to their tables.
- Helped service staff handle demand by distributing food and beverages.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Demonstrated strong interpersonal skills when interacting with customers.
- Resolved any customer complaints or issues quickly and professionally.
- Completed closing duties by emptying trash, straightening tables and chairs, and pulling trash.
Babysitting
Community Families
Raleigh
07.2020 - Current
- Responsible for children ages 2 to 10.
- I have been recommended to the friends and families I sit for.
- Enjoy interacting with children and providing guidance.
- Have enduring children maintain family routines to include sleep and feeding times.
Volunteer
Hope Lutheran Church
Raleigh
08.2019 - Current
- Acolyte (lighting candles, assisting with communion)
- Children's Church Leader
- Provide Thanksgiving meals for families in need
Sports Medicine Team
Sanderson High School
Raleigh
07.2023 - 06.2024
- Performed therapeutic treatments such as taping, stretching, massage, ice packs and heat therapy.
- Participated in the inventory management of athletic training supplies and equipment.
- Assisted in the hydration and nutrition plans for athletes during training and competition.
- Recognized by the Athletic Director for providing exceptional service and dedication to the team.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided immediate care to injured athletes on site.
- Communicated effectively with athletes to understand their concerns and report progress to certified athletic trainers.
Pool Server
North Ridge Country Club
Raleigh
05.2021 - 09.2021
- Cleared dishes, silverware and glassware from tables as needed.
- Totaled checks and used cash register to accept payment for services.
- Adhered to company policies regarding customer complaints or disputes.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
- Followed safety procedures when handling hot plates or sharp objects.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Bussed tables after customers left to ensure dining area was cleared promptly.
- Resolved guest complaints to maintain complete customer satisfaction.
Education
High School - AP/ Honors Classes
Sanderson High School
Raleigh04.2025
Skills
- Strong verbal and written communication
- Engaging interpersonal skills
- Excellent customer service Skills
- Strong organizational Skills
- Detail-oriented
- Creative
- Problem-solver
Extracurricular Activities
Sports Medicine Team, Sanderson High School, Raleigh, NC, 07/01/23,
Hope Lutheran Church, Volunteer, Raleigh, NC, 08/01/19, Present,
JV Women's Basketball, Sanderson High School, Raleigh, NC, 08/01/20, 03/31/21
Hobbies and Interests
- Listening to music
- Visiting the beach
- Watching sporting events
Accomplishments
- Most Valuable Player on the Sports Medicine Team
References
References available upon request.
Timeline
Sports Marketing
NC State University
09.2023 - Current
Sports Medicine Team
Sanderson High School
07.2023 - 06.2024
Hostess
North Ridge Country Club
11.2021 - Current
Pool Server
North Ridge Country Club
05.2021 - 09.2021
Babysitting
Community Families
07.2020 - Current
Volunteer
Hope Lutheran Church
08.2019 - Current
High School - AP/ Honors Classes
Sanderson High School
Similar Profiles
Sophia NewhouseSophia Newhouse
Student Teacher Intern at Nc State UniversityStudent Teacher Intern at Nc State University
Ethan BraggEthan Bragg
Horticulture Specialist at Nc State UniversityHorticulture Specialist at Nc State University
Erin EllisonErin Ellison
Undergraduate Teaching Assistant at NC State UniversityUndergraduate Teaching Assistant at NC State University