Kendall Brown
Browns Summit
Summary
Experienced forklift driver with several years of work history precisely moving and tracking goods in warehouse environments. Skilled in operating scanners and heavy equipment. Expertise in maintenance, safety and inventory organization. Dependable and hardworking professional with several years of experience successfully completing warehouse duties. Qualified with work history operating forklift and reach truck. Physically fit with flexible schedule. Results-driven Supervisor of Factory Operations with a proven track record of enhancing productivity and streamlining workflow processes. Specialize in operational management, quality control, and team leadership to ensure efficient task completion. Excel in communication, problem-solving, and adaptability, utilizing these skills to lead teams effectively and meet organizational objectives.
Overview
15
15
years of professional experience
Work History
Sales Agent
360 Auto Sales
08.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Working Foreman
Thompson Construction Group Inc.
08.2017 - 10.2022
- Managed budgets, allocating resources efficiently for cost-effective project completion.
- Optimized resource allocation by accurately forecasting material needs and labor requirements for each project.
- Improved project efficiency by effectively delegating tasks and overseeing team performance.
- Increased overall team performance through providing ongoing training and development opportunities.
Sales Coordinator
Servantage Dixie Sales
01.2014 - 07.2016
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Customer Service Representative
Conduit Global
05.2011 - 12.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Reidsville High School
Reidsville, NC06.2010
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
Timeline
Sales Agent
360 Auto Sales
08.2022 - Current
Working Foreman
Thompson Construction Group Inc.
08.2017 - 10.2022
Sales Coordinator
Servantage Dixie Sales
01.2014 - 07.2016
Customer Service Representative
Conduit Global
05.2011 - 12.2012
High School Diploma -
Reidsville High School