Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendall Brown

Browns Summit

Summary

Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Personable Sales agent with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in microsoft. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

13
13
years of professional experience

Work History

Sales Agent

360 Auto Sales
08.2022 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Working Foreman

Thompson Construction Group Inc.
08.2017 - 10.2022
  • Managed budgets, allocating resources efficiently for cost-effective project completion.
  • Optimized resource allocation by accurately forecasting material needs and labor requirements for each project.
  • Improved project efficiency by effectively delegating tasks and overseeing team performance.
  • Increased overall team performance through providing ongoing training and development opportunities.

Sales Coordinator

Servantage Dixie Sales
01.2014 - 07.2016
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Customer Service Representative

Conduit Global
05.2011 - 12.2012
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Reidsville High School
Reidsville, NC
06.2010

Skills

  • Client Relations
  • Customer Assistance
  • Sales Training
  • Technical Support

Timeline

Sales Agent

360 Auto Sales
08.2022 - Current

Working Foreman

Thompson Construction Group Inc.
08.2017 - 10.2022

Sales Coordinator

Servantage Dixie Sales
01.2014 - 07.2016

Customer Service Representative

Conduit Global
05.2011 - 12.2012

High School Diploma -

Reidsville High School
Kendall Brown