Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendal Smith

Concord

Summary

Dynamic operations leader with a proven track record in directing and managing large-scale initiatives, consistently achieving success through strategic planning and execution. Expertise in implementing innovative solutions that enhance productivity and operational effectiveness. Recognized for fostering a collaborative team environment and adapting to evolving business needs, ensuring alignment with organizational goals. Committed to driving continuous improvement and delivering measurable results in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Director

Wesley Chapel Chick-Fil-A
Matthews, NC
07.2018 - Current
  • Directed training programs for new hires and team members transitioning to new roles. Managed financial operations, including cash handling and reporting. Led orientation sessions, equipping new employees with essential operational knowledge. Oversaw food and labor cost management strategies to achieve budget targets. Enhanced guest experience through proactive service and engagement initiatives. Ensured high standards of cleanliness and sanitation throughout the restaurant. Managed daily operations to uphold efficiency and performance standards.

Front Desk Manager, Educator

Paul Mitchell the school Charlotte
Charlotte, NC
07.2022 - 01.2023
  • Oversaw product ordering for entire school client base. Cultivated strong client relations and coordinated scheduling efforts. Assumed educator responsibilities to support staff when necessary. Managed front desk operations and ensured accurate daily cash drawer reconciliation. Monitored inventory levels and conducted regular counts.

stylist

Planet 21 salon
08.2021 - 07.2022
  • Assisted stylists while completing training programs at Planet 21. Progressed to a stylist position on the sales floor after finishing classes. Supported the general manager by assisting with retail product training for new assistants.
  • Provided personalized styling consultations to enhance client satisfaction and loyalty.
  • Executed advanced cutting and coloring techniques to achieve desired outcomes for diverse clientele.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School Charlotte
Charlotte, NC
08-2021

high school diploma - undefined

High school online
01-2020

Skills

  • Team leadership
  • Skilled in conflict resolution
  • Rules and regulations
  • Guest relations management
  • Staff development
  • Efficient in fast-paced settings
  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Operations management
  • Cash management
  • Hiring and retention

Timeline

Front Desk Manager, Educator

Paul Mitchell the school Charlotte
07.2022 - 01.2023

stylist

Planet 21 salon
08.2021 - 07.2022

Director

Wesley Chapel Chick-Fil-A
07.2018 - Current

high school diploma - undefined

High school online

Cosmetology License - Cosmetology

Paul Mitchell The School Charlotte
Kendal Smith