Kelsey Torres

Compassionate and experienced Certified Nursing Assistant with over five years of experience in diverse clinical settings. Proven ability to improve patient care through effective communication and meticulous attention to detail. Skilled in vital signs monitoring, assisting with daily living activities, and maintaining a clean and safe patient environment. Committed to ensuring patient comfort and dignity at all times.

• Assisted patients with mobility to promote independence and safety.
• Documented patient observations and care in medical records accurately and promptly.
• Supported patients with personal hygiene tasks to enhance their comfort and dignity.
• Responded to patient needs efficiently, providing reassurance and emotional support.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.

• Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
• Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
• Supported patients with personal care tasks to preserve dignity and promote independence.
• Maintained clean and safe environment, reducing risk of infections and promoting health.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.

• Resolved customer inquiries by providing accurate product information and service solutions.
• Processed sales orders efficiently, ensuring timely delivery and customer satisfaction.
• Developed product knowledge training materials to enhance team capabilities and customer service.
• Built strong client relationships through effective communication and personalized service.
• Implemented best practices in customer service to enhance overall customer experience.