Kelsey Thomas
Taylorsville
Summary
Dynamic and empathetic professional with experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance client satisfaction through effective decision-making support and resilience strengthening. Skilled in task delegation and maintaining operational efficiency, ensuring a positive experience for all customers.
Overview
10
10
years of professional experience
Work History
Companion
Jorge Cobas
08.2021 - 09.2025
- Provided companionship through engaging conversations and recreational activities tailored to individual preferences.
- Coordinated transportation arrangements for appointments, ensuring timely arrival and support.
- Monitored client safety and well-being, promptly reporting any concerns to family members or healthcare providers.
- Assisted clients with daily activities, promoting independence and enhancing quality of life.
Cashier
Walmart
12.2015 - 10.2016
- Maintained accurate cash drawer and balanced at end of shifts.
- Assisted customers with product inquiries and returns, enhancing service experience.
- Collaborated with team members to ensure store cleanliness and organization.
- Processed customer transactions efficiently using point-of-sale system.
Customer Service Representative
Walmart
12.2015 - 10.2016
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of products to provide informed recommendations to customers.
- Collaborated with team members to enhance customer service strategies and workflows.
- Assisted customers with inquiries, ensuring timely resolution and satisfaction.
Education
High School Diploma - Visual And Vocal Arts
Charles D Owen
Swannanoa, NC04.2017
Skills
Decision-making support
Timeline
Companion
Jorge Cobas
08.2021 - 09.2025
Cashier
Walmart
12.2015 - 10.2016
Customer Service Representative
Walmart
12.2015 - 10.2016
High School Diploma - Visual And Vocal Arts
Charles D Owen