Kelsey Lee

I have mutilate jobs. From running register to stocking, greeting customers, etc.

• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Handled customer complaints in a professional manner.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Answered incoming telephone calls to provide store, products and services information.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Maintained cleanliness of store environment including floors, windows, displays.
• Restocked shelves as needed to ensure sufficient inventory levels.
• Built and maintained relationships with peers and upper management to drive team success.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Maintained up-to-date knowledge of store merchandise and policies.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Processed transactions using a point-of-sale system.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Used technology resources to assist customers in locating and selecting items.
• Upsold additional items based on customer interests and needs.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Described merchandise and explained use, operation and care.
• Placed special orders or called other stores to find desired items.
• Bagged or packaged purchases and wrapped gifts.
• Maintained records related to sales for store management.
• Analyzed sales data to identify trends and adjust sales strategies accordingly.