KELLY ZVACEK
Mooresville
Summary
Results-driven Business Office Manager with 13 years of experience in accounts receivable, payable, and payroll management. Skilled in analyzing payment histories, scheduling timelines, and enhancing customer communication to reduce aging accounts and boost revenue. Committed to maintaining confidentiality and ensuring efficient financial operations.
Overview
20
20
years of professional experience
Work History
Finance Manager
Cosmix School of Makeup Artistry
02.2013 - Current
- Collected current & past student accounts receivable, maintaining accurate financial records to support student financial services.
- Responsible for all accounts payable, including sending monthly invoices & tracking payments.
- Managed all accounts payable tasks, which included sending monthly invoices and tracking payments.
- Prepare monthly state sales tax report.
- Process bi-weekly payroll in ADP, verify hours for all employees & track PTO.
- Process all new hire paperwork, to include setting up profile in ADP.
- Prepare year-end tax documents to include 1099’s.
- Prepare for and participate in annual financial audit.
- Discussed payment options with prospective students & parents while preparing and executing finance plans to facilitate enrollment.
- Adhered to & followed all Department of Education rules, regulations, and policies.
- Complied with all Department of Education rules, regulations, and policies.
- Prepare all new student paperwork, orientation, and records.
- Ft. Lauderdale, FL 02/2013-present Remote: 4/2020-present
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Managed accounts payable, accounts receivable, and student fee reconciliation with consistent accuracy.
- Coordinated audit preparation, supporting documentation, and responses to external auditors.
- Coordinated with external auditors to ensure smooth and compliant audit process each fiscal year.
Financial Aid Manager
Bryant & Stratton College
Wauwatosa, WI
09.2008 - 12.2012
- Accountable for administration, policies, packaging, and disbursement of all financial aid funds. Resolved COD issues.
- Maintained up-to-date compliance with Federal and State regulatory requirements.
- Completed R2T4 calculations for student financial aid adjustments.
- Recruited, trained, and supervised staff to maintain compliance, meet goals, and deliver returns of funds on time.
- Completed R2T4s as needed.
- Coordinated with departments to develop processes that enhanced customer satisfaction and ensured compliance with federal regulations.
- Ensured effective communication and customer service while representing financial aid products to students.
- Facilitated positive customer experiences by addressing and resolving all complaints efficiently.
- 09/2008-12/2012
Administrative Assistant
Resource Residential
Omaha, NE
10.2007 - 08.2008
- Provided comprehensive administrative support, answered telephones, coordinated UPS deliveries, and maintained records management.
- Scheduled meetings/rooms, equipment, and refreshments.
- Received all incoming resumes and applications, routed to appropriate department(s).
- Greet visitors and determine whether they should be given access to specific individuals.
- Responsible for ordering and maintaining office supplies and allocating expenses.
- Received resident complaints, provided information to regional manager, and followed up on resolution.
- Managed the ordering and maintenance of office supplies and allocation of expenses.
- Welcomed visitors upon arrival at the front desk. and determine whether they should be given access to specific individuals.
- Prepared and mailed bank deposits daily.
Administrative Assistant
America First Apartment Investors
Omaha, NE
12.2006 - 09.2007
- Created and maintained spreadsheets, ensuring accurate and current information on a daily and monthly basis.
- Assisted Accounts Payable with check processing and Master Card Allocations.
- Assisted Accounts Payable with check processing and MasterCard allocations to support timely financial operations.
- Prepared presentation binders for executives and board of directors, facilitating effective communication and decision-making.
- Monitored weekly and month-end reports and ensured they were received in a timely manner.
- Created spreadsheets, monitored, and kept information up to date on a daily and monthly basis.
Education
Bachelor of Science - Business Administration
University of Nebraska
Omaha, NE05-2003
A.A.S - Business Administration, Marketing
Southeast Community College
Lincoln, NE09-1999
Skills
- Financial Strategy
- Regulatory Compliance
- MS Office/QuickBooks Pro
- Multi-Task Management
- Prioritization
- Active listening skills
- Customer Service
- Adaptive team player
- Self-directed
Timeline
Finance Manager
Cosmix School of Makeup Artistry
02.2013 - Current
Financial Aid Manager
Bryant & Stratton College
09.2008 - 12.2012
Administrative Assistant
Resource Residential
10.2007 - 08.2008
Administrative Assistant
America First Apartment Investors
12.2006 - 09.2007
A.A.S - Business Administration, Marketing
Southeast Community College
Bachelor of Science - Business Administration
University of Nebraska