Colleen Spaulding

• Manage all aspects of patient flow
• Enter demographics and insurance, collect co-pays and patient payments
• Maintain referrals for the department, prior-authorization, and care coordination
• Responsible for managing end of day balance reports
• Prepare deposits, investigate, and reconcile bank transactions

order supplies

• Enter demographics and insurance/collect co-pays and patient payments

• Oversaw daily store operations, ensuring adherence to company policies and standards.
• Managed inventory levels, implementing efficient stock replenishment processes to minimize shortages.
• Trained and mentored staff on customer service best practices, enhancing team performance and engagement.
• Analyzed sales data to identify trends, adjusting merchandising strategies for improved profitability.
• Managed inventory control, cash control, and store opening and closing procedures.

• Conducted thorough inspections of incoming materials and finished products to ensure compliance with quality standards.
• Developed and implemented inspection protocols to enhance quality assurance processes.
• Trained and mentored junior inspectors on quality control techniques and best practices.
• Collaborated with production teams to identify and resolve quality issues promptly.