Kelly Hanrahan

Facilitated the booking and sales of 400-500 birthday parties each year to support overall financial growth of the museum.

Managed a diverse team of 12 part-time educators, empowering three shift leads to assume managerial responsibilities when unavailable.

Coordinated and oversaw up to 24 birthday parties each week, enhancing event quality and guest engagement.

Drove revenue increase of 50% by implementing targeted business strategies and optimizing operations.

Sat on multiple museum committees, including Child Protection Committee, Emergency Coordinator Committee, Program Animal Committee, Safety Committee (6 month ad hoc role), and Emergency Drill Planning Committee

Oversaw training initiatives for museum animal handlers to enhance skills and compliance. Managed documentation of all animal sign-outs to maintain accurate records.

• Orchestrated empathetic and efficient communication channels between 2000 camp families and 60 seasonal and year-round staff members.
• Implemented behavioral support strategies and mediated conflicts among campers and staff to promote harmony and cooperation.
• Coached and mentored camp staff through complex scenarios to ensure effective problem-solving and team cohesion.
• Oversaw camp check-in and check-out procedures, ensuring safety and efficiency for approximately 200 campers daily.
• Coordinated cross-departmental communication to ensure smooth operation of camp.
• Monitored child welfare by applying protective measures and promptly reporting any identified concerns.

• Facilitated a passion for science through innovative, standards-based activities, impacting the educational experience of students in more than 150 North Carolina elementary schools.
• Oversaw design and implementation of curriculum for summer camp activities as well as 30 in-school and virtual science programs, enhancing educational engagement.
• Conducted candidate interviews and facilitated training for new employees on daily operational responsibilities.
• Established and executed training and orientation protocols focused on safety and professionalism for seasonal camp staff.

• Supported a safe and educational atmosphere for children. Organized and facilitated engaging activities for after-school programs and summer camps.
• Directed implementation of weekly STEM day initiatives to foster inquiry-based learning enthusiasm.
• Cultivated strong relationships with children and families through consistent, culturally sensitive communication.