Kelly Barrett
Charlotte
Summary
Acquired a CCM certification
Advanced into an Area Manager role
Ability to manage a team of nurses
Incorporation of business modules and marketing to outside and current customers as it pertains to my area manager role
Overview
32
32
years of professional experience
1
1
Certification
Work History
Regional Manager
Broadspire
01.1994 - Current
- Supervise all aspects of care management for the state of North Carolina and South Carolina
- Direct B2B marketing/sales of 6 product lines
- Responsible for meeting monthly revenue quota, quality assurance and Return on Investment standards
- Providing direct support and direction to case manager nurses
- Communicating with physicians, attorneys, insurance adjusters, and employers
- Maintain excellent customer satisfaction with existing customer base.
- Implement new product development plans to expand revenue potential with existing and potential customers.
- Conduct staff training seminars.
- Interviewing/Hiring decisions for all staff members
- Direct supervision of 12-18 case management nurses in North Carolina, Alabama, and Oklahoma.
- Member of 2 company committees that develop and integrate company wide policies and procedures.
- Computer proficiencies include all windows applications, Excel, Word, Power Point.
- Received entrepreneur of the year for the years 2009 and 2011
Triage nurse
Atrium Health
- Current
- Providing triage to patients in an afterhours, work from home setting
- Assessment of symptoms, providing advice or referring to point of care depending upon symptomology and severity of illness.
- Triaging experience including pediatrics, oncology, neurology, OBGYN, cardiology, adult internal medicine and Gastroenterology
- Metrics for first quarter for call volume is 100%
- QA for first quarter is 100%
Registered Nurse-Cardiac Progressive Care Unit
Atrium Health
- Total care of patient assignment load
- Interpreting heart rhythms and functioning to correct abnormalities.
- Chief Preceptor for unit
- Orienting new graduates to meet standards for quality patient care.
- QA Director for evaluation unit charting for set standard compliance.
- Working charge nurse position as needed.
- Working with post open-heart surgery, myocardial infarction and post-cardiac catherization patients
- Internship during college at Carolinas Medical Center in the Operating Room, Scrub Nurse I
Education
BSN - Nursing
University of North Carolina at Charlotte
Skills
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Strong clinical judgment
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Creative problem solving
WORK EXPERIENCE
01-1995
Certification
CERTIFIED CASE MANAGER (CCM) May, 1995-Present
Timeline
Regional Manager
Broadspire
01.1994 - Current
Triage nurse
Atrium Health
- Current
Registered Nurse-Cardiac Progressive Care Unit
Atrium Health
BSN - Nursing
University of North Carolina at Charlotte