Excellent communicator and dependable team player with strong understanding of people. Adept at building relationships with coworkers and administrators while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential problems and develop solutions.
Overview
18
18
years of professional experience
Work History
Licensed Insurance Agent
Independent Contractor
Belmont, NC
03.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Obtained underwriting approval by completing application for coverage.
Provided coverage option information to assist clients in protecting assets.
Salon Owner/Operator
Self Employed
219 W Main Ave Suite #4 Gastonia, NC
09.2019 - 01.2023
Kept all building areas and equipment functional and well-organized to promote business performance.
Learned and remained updated on statutory requirements and regulations.
Consulted with customers to assess needs and propose optimal solutions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Trained and motivated employees to perform daily business functions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Salon Owner/Operator
Self Employed
1331 LaSalle St Charlotte NC
04.2009 - 07.2019
Learned and remained updated on statutory requirements and regulations.
Trained and motivated employees to perform daily business functions.
Prepared bank deposits and handled business sales, returns and transaction reports.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Kept all building areas and equipment functional and well-organized to promote business performance.
Consulted with customers to assess needs and propose optimal solutions.
Salon Owner/Operator
Self Employed
Central Ave Charlotte NC
01.2006 - 11.2008
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Put together realistic budgets based upon costs and fees for successfully operating business.
Consulted with customers to assess needs and propose optimal solutions.
Learned and remained updated on statutory requirements and regulations
Trained and motivated employees to perform daily business functions.
Education
Bachelor of Arts - Educational Studies
Belmont Abbey College
Belmont, NC
05.2017
Associate of Arts - Cosmetology
Dudley Beauty College-Charlotte
Charlotte, NC
07.1997
Associate of Science - Computer Technology & Public Communications
Charlotte Urban League
Charlotte NC
07.1991
Skills
Asset Protection
Client Needs Analysis
Revenue Generation
Client Account Management
Promotions and Marketing Strategies
Team Training
Consultative Selling Techniques
Policy Management Expertise
Negotiation
Team Meetings
Administrative Support
Record Updates
Oral and Written Communication
Timeline
Licensed Insurance Agent
Independent Contractor
03.2023 - Current
Salon Owner/Operator
Self Employed
09.2019 - 01.2023
Salon Owner/Operator
Self Employed
04.2009 - 07.2019
Salon Owner/Operator
Self Employed
01.2006 - 11.2008
Bachelor of Arts - Educational Studies
Belmont Abbey College
Associate of Arts - Cosmetology
Dudley Beauty College-Charlotte
Associate of Science - Computer Technology & Public Communications