KEITH ROSE

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Processed invoices and order forms for goods received and shipped for proof of transactions.

• Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
• Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
• Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
• Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.

Greet customers when entering service department, check customers vehicles for needed repairs.

• Communicated with coworkers and managers about completed duties.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Greeted guests with warmth and professionalism for friendly, helpful service.
• Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Fostered positive working relationships with regular customers.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Safely operated heavy lifting equipment such as fork trucks and cranes.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Communicated customer complaints, requests and feedback to company management for swift resolution.