Driven and dynamic, I elevated from dishwasher to Manager at Meliani’s Italian Deli, mastering customer relations and problem-solving. Expert in leading teams to enhance operational efficiency and customer satisfaction at Wawa, I excel in multitasking and providing constructive feedback, ensuring food safety and store readiness.
I was responsible for overseeing the development of associates, as well as overnight operations. My responsibility was to turn the store over to the morning shift for them to hit the ground running, be able to oversee busy rushes with ease. In addition, I was also responsible for maintaining the property's appearance, as well as maintaining facilities & restocking product. Finally, I was responsible for following the code of conduct, ensuring food safety regulations were being followed, as well as making sure my team was taking the same measures & precautions as I was.
My responsibilities had escalated from dishwasher to manager within 5 years. I was responsible for overseeing day to day operations, including assisting customers in store, in addition to customers who placed large catering orders, often needing to be delivered. My responsibilities also included placing orders for products to arrive in store & replenish low stock, as well as accepting vendor deliveries, writing checks & closing out registers nightly.