Operations-driven manufacturing leader with expertise in plant production logistics and quality management. Proven track record of enhancing operational efficiency, reducing costs, and improving on-time delivery rates through effective lean initiatives and KPI management. Dedicated to promoting a culture of accountability, safety, and continuous improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Supervisor
Clearly Clean LLC
Greensboro
12.2024 - Current
Reassess and reallocate labor and equipment resources daily to meet changing production and shipping demands.
Directly hired, trained, and developed a 15-member production team, improving workforce performance, operational consistency, and daily production execution to consistently meet production goals.
Authored and implemented 30+ SOPs and Work Instructions aligned with BRC Global Standards, enhancing process consistency, training effectiveness, and quality compliance across operations.
Conduct daily production meetings and one-on-one coaching sessions to address performance gaps and drive accountability.
Monitor KPIs including productivity, downtime, scrap rates, and labor efficiency to ensure financial targets are met.
Support lean initiatives focused on waste reduction, process stability, and cost control.
Assistant Regional Manager
GDN (Gateway Dealer Network) Bobcat
07.2024 - 12.2024
Supported multi-department branch operations across Sales, Parts, Service, and Rental divisions while overseeing operational support for a fleet valued at approximately $5M.
Helped lead teams ranging from 5–10 associates in smaller branches to 20+ employees in larger locations.
Shared full Profit & Loss responsibility, managing budgets, approving financial transactions, and maintaining financial controls to ensure revenue and profitability targets were met.
Partnered with Sales Manager to support new contract sales efforts, market share growth, and customer retention strategies.
Directed hiring, performance management, training, and workforce planning for service managers, technicians, yard personnel, and support staff.
Generated weekly and monthly business performance reports measuring revenue, expenses, equipment utilization, and operational efficiency for branches overseeing approximately $5M in assets.
Built and maintained strong customer relationships to enhance loyalty and service satisfaction.
Traveled regionally throughout the Southeast to support branch consistency, operational performance, and leadership development.
Process Specialist
AstenJohnson
Clinton
01.2022 - 05.2024
Implemented Lean process improvements that eliminated approximately 5 hours of downtime on a once-weekly low-volume production run, improving equipment performance and process stability.
Analyzed manufacturing operations and implemented KPI reporting focused on machine reliability, quality performance, and cost-control opportunities.
Partnered cross-functionally with production, quality, and maintenance to improve manufacturing systems and procedures.
Conducted root cause analysis for quality issues and customer complaints, presenting Nonconformance Reports and corrective action findings directly to the Director of Operations.
Led an average of 5 Lean/continuous improvement projects annually to improve operational performance, product consistency, and cost efficiency.
Warehouse & Logistics Manager
Mauser Packaging Solutions
Chicago
09.2019 - 11.2021
Directed warehouse production support, shipping, inventory control, and logistics operations to meet daily customer and production priorities.
Developed and implemented KPI-driven warehouse optimization strategies using inventory turnover, order cycle time, and capacity utilization metrics to reorganize inventory by fast- and slow-moving products, improving operational efficiency.
Increased on-time delivery performance from 74% to 96% in one year through strategic broker relationship management, improved shipping coordination, and proactive freight scheduling.
Increased workforce accountability and productivity by developing and displaying daily forklift production metrics and performance benchmarks.
Directed daily operations for a 60-member warehouse team across a 173,500 sq. ft. warehouse and two shipping yards, overseeing logistics coordination, trailer management, forklift operations, quality support, and safety compliance.
Production Supervisor
Mauser Packaging Solutions
Chicago
07.2018 - 09.2019
Supervised daily manufacturing operations for a 25-member production team, driving productivity, safety compliance, and quality performance objectives.
Tracked and analyzed operational KPIs including downtime, labor efficiency, scrap, and changeover performance to improve productivity and control manufacturing costs.
Increased department output by 20% while achieving zero injuries or safety violations.
Conducted daily performance briefings and addressed production gaps in real time.
Collaborated with cross-functional teams to improve manufacturing systems, support process standardization, and drive operational efficiency improvements.
Engineer Officer
U.S. Army
09.2012 - 06.2018
Directed leadership, accountability, and operational performance for a 30-Soldier platoon and 6 NCOs, including personnel evaluations, coaching, and promotion management.
Managed accountability and readiness of $19.1M in equipment and assets, ensuring optimal operational availability.
Supervised operations across international locations, maintaining mission readiness and compliance with operational standards.
Cross-trained Soldiers in multiple Military Occupational Specialties (MOS) to enhance platoon adaptability and mission effectiveness in high-pressure environments.