Keiry Menjivar
Charlotte
Summary
Dynamic property management professional with extensive experience at RKW Residential, excelling in leasing operations and resident satisfaction. Proficient in Rent Manager and vendor coordination, I consistently achieved high occupancy rates while delivering exceptional customer service and implementing effective marketing strategies. Bilingual in English and Spanish, I foster strong relationships with residents and stakeholders.
Overview
8
8
years of professional experience
Work History
Property Assistant Manager
Friedlam Partners LLC
06.2024 - Current
- Support daily property operations using Rent Manager and iLoveLeasing.
- Assist with resident retention, issue resolution, vendor coordination, invoicing, budgeting support, marketing initiatives, online listings, and digital outreach.
- Maintain accurate documentation and administrative workflows.
- Pavilion at UC
Assistant Manager → Property Manager
RKW Residential
06.2020 - 02.2023
- Managed leasing and administrative operations, rent collection, ledger tracking, delinquency management, and occupancy performance.
- Coordinated maintenance teams, conducted deposit accounting, assessed damages, resolved resident concerns, and implemented community marketing strategies to maintain high occupancy and resident satisfaction.
- Blu at Northline & Laurel View
Assistant Manager
First Communities
Charlotte
12.2019 - 06.2020
- Supported property operations, leasing activities, market-ready units, resident files, renewals, and office reporting.
- Maintained courteous communication with residents, applicants, and vendors while assisting management in meeting occupancy and revenue goals.
Leasing Consultant
Southwood Realty
Charlotte
11.2017 - 12.2019
- Maintained average occupancy above 98% for a 200-unit community.
- Conducted prospect tours, processed move-ins, developed outreach marketing strategies, and coordinated with maintenance teams to ensure timely service and high resident satisfaction.
Education
GED -
CPCC
Charlotte, NC06-2011
Skills
- Bilingual English/Spanish
- Property management systems
- Rent Manager
- ILoveLeasing
- Yardi
- MRI
- OneSite
- RealPage
- RentCafe
- Microsoft Office Suite
- Vendor coordination
- Leasing operations
- Customer service
- Administrative support
Languages
Spanish
Professional
Timeline
Property Assistant Manager
Friedlam Partners LLC
06.2024 - Current
Assistant Manager → Property Manager
RKW Residential
06.2020 - 02.2023
Assistant Manager
First Communities
12.2019 - 06.2020
Leasing Consultant
Southwood Realty
11.2017 - 12.2019
GED -
CPCC