Keiron Williams
2901 Bertland Ave #1627
Summary
Dynamic and adaptable professional with a proven track record at Laisons Community CarE, excelling in teamwork, collaboration, and problem-solving. Demonstrated ability to enhance customer satisfaction and operational efficiency, with a knack for learning new technologies and improving processes. Skilled in time management and customer service, consistently contributing to positive work environments and achieving significant outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Peer Supporter
Laisons Community CarE
10.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Trucking Dispatcher
Real Right Trucking, LLC
01.2018 - Current
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Improved dispatcher productivity by implementing standardized procedures for handling common scenarios encountered on the job.
- Contributed to the development of contingency plans in case of unexpected delays or disruptions affecting deliveries.
- Reduced operational costs through effective resource allocation and load planning.
- Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.
- Coordinated emergency response efforts during incidents or accidents involving company vehicles for swift resolution.
- Cultivated a positive work environment that encouraged collaboration, teamwork, and growth among team members.
- Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
- Negotiated rates with carriers to secure competitive pricing for clients without compromising service quality.
- Conducted regular performance evaluations of dispatch team members, providing constructive feedback for improvement where necessary.
- Ensured accurate documentation was maintained at all times by regularly auditing records related to shipments.
- Stayed informed about industry trends and best practices, participating in professional development opportunities to enhance personal skills and knowledge.
Barber Apprentice
Gudlookin Barber Shop
01.2011 - 05.2016
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
Education
GED -
Durham Technical Community College
Durham, NC06.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
Certification
- First Aid Certification
- Forklift Certification
- CPR/AED Certification
- State Driver's License
- Peer Support Specialist Certification – Various State Certifying Bodies.
Timeline
Peer Supporter
Laisons Community CarE
10.2023 - Current
Trucking Dispatcher
Real Right Trucking, LLC
01.2018 - Current
Barber Apprentice
Gudlookin Barber Shop
01.2011 - 05.2016
GED -
Durham Technical Community College
Similar Profiles
Layla OdishLayla Odish
Individual Support Worker at Compassion Community Care & Hosanna Community CareIndividual Support Worker at Compassion Community Care & Hosanna Community Care
Theresa KisscorniTheresa Kisscorni
Registered Nurse at Health Care Associates and Community Care GiversRegistered Nurse at Health Care Associates and Community Care Givers
JANET BOWESJANET BOWES
NA at Sage Care, Alzheimer’s and Dementia Community CareNA at Sage Care, Alzheimer’s and Dementia Community Care