Keila Olea
Sanford
Summary
First year Physical Therapist Assistant student with a passion for helping people by improving quality of life through movement. Currently enrolled at Central Carolina Community College. Seeking the La Noticia scholarship to be able to complete my last year of my PTA program. Planning to help bring awareness to the Latino community on the importance of exercises and daily movement.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Holly Springs Pediatrics
Holly Springs, NC
11.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Volunteer
Roca Fuerte
Pittsboro, NC
01.2019 - 02.2025
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated food drives for improved local food bank stock levels.
- Enhanced community engagement by organizing and leading local clean-up events.
Intern
Performance Rehab Clinic
Sanford, NC
11.2021 - 02.2022
- Developed strong rapport with patients, fostering a supportive environment conducive for achieving optimal outcomes during their rehabilitation journey.
- Reduced risk of injury for patients by closely observing sessions and intervening when necessary to ensure correct form was maintained throughout exercises.
- Increased understanding of physical therapy concepts among patients by offering clear explanations and demonstrations when needed.
- Contributed to effective patient care by preparing treatment areas, equipment, and materials before each session.
- Strengthened relationships with clients by providing empathetic listening and encouragement during challenging moments in their recovery journey.
- Streamlined therapy sessions by maintaining cleanliness and organization of the physical therapy department.
Education
Associate of Applied Science - Health Fitness Science
Central Carolina Community College
Sanford, NC05-2021
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Community service
- Time management
- Adaptability and dependability
- Fundraising
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist
Holly Springs Pediatrics
11.2021 - Current
Intern
Performance Rehab Clinic
11.2021 - 02.2022
Volunteer
Roca Fuerte
01.2019 - 02.2025
Associate of Applied Science - Health Fitness Science
Central Carolina Community College
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