Keiko Williams
Charlotte
Summary
Enthusiastic, trustworthy team player proficient in handling money, restocking merchandise and assisting customers. Good listening skills combined with attentive and detail- oriented nature. Highly-motivated with desire to take on new challenges.
Overview
7
7
years of professional experience
Work History
Pool Lifeguard
Hampton Place
Charlotte
05.2025 - Current
- Monitored pool activities to ensure safety and adherence to guidelines.
- Responded promptly to emergencies, administering first aid when necessary.
- Enforced pool rules, maintaining a safe and enjoyable environment for guests.
- Conducted regular safety drills and training sessions for lifeguard staff.
- Assisted in maintaining cleanliness and organization of pool facilities.
Customer Service Representative
Victoria's Secret & PINK
Charlotte
10.2022 - 12.2023
- Assessed customer needs to recommend appropriate products or services.
- Answered customer inquiries regarding product features, availability, and pricing.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
Server
Billiards Catering
Charlotte
06.2018 - 08.2019
- Support team members by delivering food and bringing requested items to meet table needs.
- Processed transactions with register to total sales, collect payments and print receipts.
- Assist in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Monitor cash intake and ensuring 100% accuracy.
Education
Business Administration
Mallard Creek High School
Charlotte, NC2022
Some College (No Degree) - General Studies
Central Piedmont Community College
Charlotte, NCSkills
- Multitasking and prioritizing
- Positive and professional
- Retail sales customer service
- Accurate cash handling
- Communication skills
- Stock management
- Safety monitoring
- First aid administration
- Emergency response
- Rules enforcement
- Customer service
- CPR and AED training
Timeline
Pool Lifeguard
Hampton Place
05.2025 - Current
Customer Service Representative
Victoria's Secret & PINK
10.2022 - 12.2023
Server
Billiards Catering
06.2018 - 08.2019
Business Administration
Mallard Creek High School
Some College (No Degree) - General Studies
Central Piedmont Community College