KEHRIE PRIEST
New Bern
Summary
Seasoned customer service and sales professional with over 10 years of experience in retail, food service, and client-facing roles. Proven ability to build strong relationships, resolve conflicts, and deliver exceptional service in fast-paced environments. Recognized for leadership, team training, and consistently exceeding performance goals. Seeking to leverage customer engagement, problem-solving, and management skills in a customer-focused role with opportunities for growth.
Overview
1
1
Certification
15
15
years of professional experience
Work History
After-School Program Director Assistant
Good Shepherd Services
01.2026 - 06.2026
- Track and input student records and attendance in program databases.
- Supervised and mentored staff to enhance program delivery and student support.
- Oversaw daily operations, ensuring a safe and supportive environment for students.
- Evaluated program outcomes, adjusting strategies to improve participant satisfaction and engagement levels.
- Established an inclusive environment where all students felt welcome and valued, fostering a sense of belonging among participants.
Teacher Assistant
Bear Town Academy
08.2022 - 06.2025
- Supported classroom activities by assisting teachers in lesson planning and material preparation.
- Implemented individualized support strategies for students with diverse learning needs.
- Facilitated small group instruction to enhance student comprehension and engagement.
- Coordinated classroom management techniques to maintain a positive learning environment.
Front Team Member
Chick-fil-A
11.2021 - 03.2022
- Provided outstanding customer service in a high-volume, fast-paced environment.
- Accurately processed orders while maintaining speed, accuracy, and quality.
- Contributed to a positive, welcoming atmosphere aligned with company values.
Assistant Manager
Hibbett Sports
12.2020 - 03.2021
- Increased customer retention and satisfaction by delivering exceptional service, driving the store’s top sales revenue.
- Trained and coached sales staff, setting clear performance expectations and fostering a team-oriented environment.
- Oversaw daily operations, including cash handling, merchandising, and compliance with company standards.
Registered Behavior Technician
Mays Institute
10.2016 - 09.2017
- Conducted assessments to identify client needs and inform future interventions.
- Developed engaging activities that promote skill acquisition and social interaction among clients.
- Provided consistent feedback to families regarding client progress and challenges faced.
- Ensured compliance with regulatory standards while maintaining a safe environment for clients.
Registered Behavior Technician
Total Education Solutions Inc.
08.2013 - 01.2016
- Implemented individualized behavior intervention plans to support client development.
- Collaborated with interdisciplinary teams to enhance treatment strategies and outcomes.
- Monitored client progress and documented behavioral data accurately for analysis.
- Trained new staff on best practices in behavior management techniques and protocols.
Photographer / Sales Associate
Kiddie Kandids Portrait Studio
06.2011 - 04.2013
- Delivered exceptional customer experiences by building rapport and ensuring comfort during sessions.
- Consistently exceeded sales goals with an average 25% increase in package upgrades.
- Managed scheduling and sales transactions with efficiency and accuracy.
Studio Manager (Seasonal)
Picture Me Portrait Studio
10.2012 - 12.2012
- Managed day-to-day operations of a pop-up studio during peak holiday season.
- Achieved over 90% customer retention rate through quality service and client relationship-building.
- Supervised team operations to ensure smooth workflows and positive customer experiences.
Education
Associates - Liberal Arts
Schoolcraft Community College
Skills
- Customer Relationship Management
- Sales & Upselling Strategies
- Conflict Resolution & Problem-Solving
- Team Training & Leadership
- Strong Communication & Interpersonal Skills
- Organization & Attention to Detail
- Empathy & Emotional Intelligence
Certification
Life Insurance License
Timeline
After-School Program Director Assistant
Good Shepherd Services
01.2026 - 06.2026
Teacher Assistant
Bear Town Academy
08.2022 - 06.2025
Front Team Member
Chick-fil-A
11.2021 - 03.2022
Assistant Manager
Hibbett Sports
12.2020 - 03.2021
Registered Behavior Technician
Mays Institute
10.2016 - 09.2017
Registered Behavior Technician
Total Education Solutions Inc.
08.2013 - 01.2016
Studio Manager (Seasonal)
Picture Me Portrait Studio
10.2012 - 12.2012
Photographer / Sales Associate
Kiddie Kandids Portrait Studio
06.2011 - 04.2013
Associates - Liberal Arts
Schoolcraft Community College