Square
Keeara Jones
Charlotte
Summary
Accomplished Bar Manager with a proven track record at 1504 Rest-Bar and Members Only Tasting Room and Social, enhancing revenue through innovative promotions and specialty drinks. Expert in cost control and inventory management, I excel in staff training and customer service, ensuring legal compliance and high satisfaction. My mixology skills and relationship-building prowess have significantly uplifted customer experiences and sales figures.
Overview
3
3
years of professional experience
Work History
Restaurant Bar Manager
1504 Rest-Bar
07.2024 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Generated higher ticket averages by training 10 employees on suggestive upselling techniques.
- Reduced inventory costs by evaluating and streamlining vendor selection process.
- Decreased labor costs by analyzing team members' strengths versus customer flow, hiring skilled bartenders and adjusting schedule appropriately.
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.
- Improved customer service rankings by resolving issues quickly and accurately.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
Mobile Bartender
Get Mixed With Jamye, LLC
05.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Bar Manager
Members Only Tasting Room and Social
05.2022 - Current
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Bartending/ Mixology
ABC Bartending School
Charlotte, NC01-2021
High School Diploma -
New Hanover High School
Wilmington, NC05-2011
Skills
- Cost control
- Ordering supplies
- Employee scheduling
- Wine pairing
- Menu development
- Cocktail development
- Customer service
- Staff training
- Security oversight
- Vendor relationship management
- Rule enforcement
- POS system proficiency
- Responsible alcohol service
- Menu updating
- Relationship building
- Supply ordering
- Legal compliance
- Inventory management
- Staff scheduling
- Issue resolution
- Customer relationship building
- Team collaboration
- Cash handling
- Clear communication
- Time management
- Proficient in mixology
- Verbal and written communication
- Recipe and menu memorization
- Food running
- Identification verification
- Excellent judgment
- Classic cocktails
- Preparing garnishes
Software
Clover
Excel
Word
PowerPoint
Timeline
Restaurant Bar Manager
1504 Rest-Bar
07.2024 - Current
Mobile Bartender
Get Mixed With Jamye, LLC
05.2024 - Current
Bar Manager
Members Only Tasting Room and Social
05.2022 - Current
Bartending/ Mixology
ABC Bartending School
High School Diploma -
New Hanover High School
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