Keazia Henderson
Lexington
Summary
Dynamic professional with a proven track record at Walmart, excelling in fast-paced environments. Adept in CRM software and problem-solving, enhancing customer satisfaction. Demonstrated teamwork and collaboration skills, streamlining processes for efficiency. Self-motivated and adaptable, consistently achieving high standards in quality and service delivery.
Overview
4
4
years of professional experience
Work History
OPG
Walmart
11.2023 - 2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Alorica
04.2020 - 08.2023
- Resolved customer inquiries through effective communication and problem-solving skills.
- Assisted customers with account management and service issues, ensuring satisfaction.
- Utilized CRM software to track customer interactions and enhance service delivery.
- Collaborated with team members to streamline processes and improve workflow efficiency.
Window Setter
Atrium Windows & Doors
09.2019 - 08.2020
- Operated cutting equipment to ensure precise measurements and clean edges for window components.
- Assembled window frames using hand tools, maintaining high standards of quality and safety.
- Assisted in inventory management by organizing materials and tracking usage to minimize waste.
- Collaborated with team members to streamline assembly processes, enhancing overall efficiency.
Education
High School Diploma -
West Davidson Senior High
200 Dragon Drive Lexington Nc 2729206.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
OPG
Walmart
11.2023 - 2024
Customer Service Representative
Alorica
04.2020 - 08.2023
Window Setter
Atrium Windows & Doors
09.2019 - 08.2020
High School Diploma -
West Davidson Senior High