- I like working with my hands and fixing things
- I like to go to the range
- I like tinkering with my own firearms
- I keep up to date with all things pertaining to firearms and related fields
Keaton Jordan
Cherryville
Summary
Versatile and results-driven professional with a strong background in automotive and industrial maintenance, honed at Genpak, LLC. Excelled in customer relationship management and mechanical troubleshooting, significantly enhancing equipment efficiency and client satisfaction. Demonstrates exceptional time management and a commitment to safety, consistently exceeding employer expectations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Hickory Used Car Superstore
08.2024 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Built relationships with customers and community to promote long term business growth.
Industrial Maintenance Technician
Genpak, LLC
07.2021 - 08.2024
- Operated various tools and equipment proficiently while maintaining a safe work environment at all times.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Performed welding tasks as needed for equipment repair or fabrication projects, adhering to strict safety guidelines.
- Maintained accurate documentation of machine service histories, facilitating better decision-making for future repairs or replacements.
- Enhanced equipment efficiency by performing routine maintenance and troubleshooting tasks.
- Reduced machine downtime by conducting regular inspections and identifying potential issues.
- Conducted thorough diagnostic tests to identify root causes of malfunctions, enabling effective solutions.
- Assisted in the installation and commissioning of new equipment, ensuring smooth integration into existing systems.
- Participated in ongoing training opportunities to expand skill set and maintain expertise in the field of industrial maintenance.
Automotive Technician
Mckinney Salinas Honda
02.2016 - 05.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Education
High School Diploma -
A.P. Jordan Christian Academy
High Shoals ,NC08-2015
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Lockout and tagout procedures
- Equipment maintenance
- Mechanical troubleshooting
- Maintenance documentation
- Schematics
- Troubleshooting skills
- Hand and power tools
- Firearm safety
- Firearms training
- Firearms
- Attention to detail
- Honest and dependable
- Multitasking
Interests
Timeline
Sales Consultant
Hickory Used Car Superstore
08.2024 - Current
Industrial Maintenance Technician
Genpak, LLC
07.2021 - 08.2024
Automotive Technician
Mckinney Salinas Honda
02.2016 - 05.2021
High School Diploma -
A.P. Jordan Christian Academy
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