Keanan Capers
Charlotte
Summary
Dynamic Retail Sales Associate with proven expertise at AutoZone, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem resolution and teamwork. Skilled in inventory management and vehicle inspections, consistently maintaining a professional appearance while adapting to flexible scheduling needs. Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Hardworking QuikTrip part time employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
QuikTrip partime clerk
QuikTrip Charlotte
Charlotte
05.2025 - Current
- Managed daily cash transactions and ensured register accuracy.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of store areas and displays.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Processed payments, refunds, and exchanges accurately and efficiently.
Retail Sales Associate/Customer Service Representative
AutoZone
Charlotte
08.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
John Taylor Williams Secondary Montessori
Charlotte, NCSkills
- Point of sale
- Transaction processing
- Inventory management
- Stocking and receiving
- Customer service
- Time management
- Adaptable work hours
- Teamwork and collaboration
- Professional appearance
- Vehicle maintenance
Websites
Timeline
QuikTrip partime clerk
QuikTrip Charlotte
05.2025 - Current
Retail Sales Associate/Customer Service Representative
AutoZone
08.2024 - 02.2025
John Taylor Williams Secondary Montessori