Kealan McDonough-Hughes
Greensboro,NC
Summary
Knowledgeable Assistant Merchandise Manager. Managed product assortments and merchandising strategies to drive sales and enhance customer satisfaction. Demonstrated team leadership and problem-solving abilities in dynamic retail environments.
Overview
5
5
years of professional experience
Work History
Assistant Merchandise Manager
Grandover Resort
2024.08 - Current
- Coordinated merchandise displays to enhance customer engagement and drive sales.
- Supported team in executing promotional strategies during peak seasons.
- Trained new staff on product knowledge and customer service best practices.
- Addressed any customer inquiries or concerns promptly, ensuring a seamless shopping experience.
Chairman of Hospitality & Stocking
Wyndham Championship
2021.08 - Current
- Managed a team of three volunteers to efficiently stock and maintain inventory for corporate hospitality and premium ticket platforms.
- Monitored inventory levels and proactively restocked hospitality areas to prevent shortages during peak event hours.
- Implemented structured workflows to improve speed and accuracy of stocking across premium event locations.
- Adapted quickly to changing demands and resolved supply challenges in a fast-paced event environment.
Outside Services
Grandover Resort
2024.01 - 2024.08
- Provided excellent customer service to guests, ensuring a welcoming atmosphere.
- Assisted in the maintenance and cleanliness of golf carts, enhancing user experience.
- Supported event operations by preparing carts for tournaments and special functions efficiently.
- Maintained cleanliness and organization of driving range facilities.
Education
High School Diploma -
Ragsdale High School
Jamestown, NC2024-06
Skills
Communication, Problem Solving, Customer Service, Leadership, Flexibility
Timeline
Assistant Merchandise Manager
Grandover Resort
2024.08 - Current
Outside Services
Grandover Resort
2024.01 - 2024.08
Chairman of Hospitality & Stocking
Wyndham Championship
2021.08 - Current
High School Diploma -
Ragsdale High School