Kaylin Wright
Hamlet
Summary
Detail-oriented and highly organized referral coordinator with several-year history of serving patients in the field setting. Technically savvy and expert user of various software packages. Interested in contributing to industry.
Overview
7
7
years of professional experience
Work History
Referral Coordinator
FirstHealth of the Carolinas- Richmond Memorial Hospital
Rockingham
04.2019 - 06.2025
- Coordinated patient referrals between primary care physicians and specialists.
- Managed appointment scheduling for various medical departments.
- Communicated with patients regarding referral processes and requirements.
- Collaborated with healthcare teams to ensure timely referrals.
- Assisted patients in navigating insurance authorization processes.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Communicated regularly with patients regarding their care plans following a referral.
- Reviewed data obtained from referring physicians for completeness and accuracy.
Outpatient Clerk
FirstHealth
Pinehurst
03.2018 - 04.2019
- Managed patient check-in and registration processes efficiently.
- Scheduled appointments and coordinated with medical staff daily.
- Maintained accurate patient records in the electronic health system.
- Greeted patients upon arrival and provided assistance as needed.
- Performed basic office duties such as filing, photocopying, faxing and scanning.
- Prepared documents for billing purposes and submitted claims electronically.
- Entered patient demographic data into the electronic medical record system.
- Processed patient co-payments in accordance with clinic policy.
- Maintained patient records, ensuring accuracy and confidentiality of information.
- Verified insurance coverage for scheduled appointments.
Education
Some College (No Degree) - Fine Arts
Richmond Community College
Hamlet, NCSkills
- Patient referral coordination
- Appointment scheduling
- Insurance authorization
- EHR management
- Time management
- Attention to detail
- Insurance precertification processes
Timeline
Referral Coordinator
FirstHealth of the Carolinas- Richmond Memorial Hospital
04.2019 - 06.2025
Outpatient Clerk
FirstHealth
03.2018 - 04.2019
Some College (No Degree) - Fine Arts
Richmond Community College