Kaylee Young
Goldsboro
Summary
Results-driven professional with a strong background in relationship selling and sales planning. Known for developing targeted campaigns that enhance lead generation and analyzing market trends to identify new business opportunities.Professional in food service management with strong track record in leading teams and optimizing operations. Skilled in strategic planning, cost control, and customer satisfaction. Known for adaptability, effective communication, and fostering collaborative work environment. Proven ability to drive results and meet organizational goals.
Overview
8
8
years of professional experience
Work History
Senior Sales Executive
Deacon Jones Autogroup
Goldsboro, NC
04.2023 - Current
- Developed and implemented sales initiatives focused on revenue growth through effective client engagement and relationship management.
- Developed tailored presentations to align product offerings with customer needs.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Collaborated with marketing team to create targeted campaigns, enhancing lead generation efforts.
- Conducted thorough product demonstrations to highlight features and benefits of various models.
- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted detailed evaluations of customer requirements to enhance satisfaction and service delivery.
- Built strong customer relationships to enhance satisfaction and loyalty
- Collaborated with finance team to streamline vehicle financing processes
- Responded to customer enquiries via telephone and email.
- Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
General Manager
North Country Family Restaurant
Groveton, NH
03.2020 - 04.2023
- Oversaw daily operational activities to maintain high standards of service and ensure guest satisfaction.
- Facilitated skill development workshops for staff, focusing on enhancing customer service interactions.
- Managed inventory systems to optimize supply levels and reduce waste.
- Streamlined scheduling processes, improving staff productivity and morale.
- Directed all aspects of restaurant operations to ensure efficient service and team performance.
- Executed daily, weekly, and monthly tasks encompassing ordering processes, billing accuracy, inventory loss prevention, and strategic staffing initiatives.
- Executed leadership roles in both waitstaff and kitchen environments to maintain service quality and operational efficiency.
- Drove business success through a commitment to excellence.
- Conducted regular inspections and maintained high sanitation standards, achieving a 100% score on state health inspections.
- Developed and maintained filing systems to ensure accurate record-keeping and easy access to information.
- Managed scheduling for executive meetings, optimizing time allocation and resource utilization.
- Led onboarding sessions for new staff, ensuring a smooth transition into the organization's culture and processes.
- Coordinated office operations to enhance workflow efficiency and support organizational goals.
Assistant General Manager of Operations
Riverside Country Kitchen
Newport NH
02.2018 - 03.2020
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Implemented staff training programs to improve team performance and operational consistency.
- Oversaw inventory management processes using point-of-sale systems for accurate tracking.
- Developed and maintained operational policies to ensure compliance with health regulations.
- Coordinated scheduling and staffing to optimize labor resources and reduce overtime costs.
- Led cross-functional teams in executing initiatives that enhanced customer experience and retention.
- Reduced staff turnover rates by implementing comprehensive training programs that enhanced skillsets among existing employees.
- In charge of all social media advertising,quickly and efficiently answering to customers positive and negative reviews and questions while keeping a 4.8 star rating.
- Directed all aspects of reporting, encompassing payroll, inventory management, and billing, alongside recruitment and staff dismissal activities.
Education
High School Diploma -
Concord High School
Concord NH Skills
- Sales development
- Client relationship management
- Negotiation expertise
- Relationship selling
- Database management
- Sales planning
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
Languages
English
Full Professional
Timeline
Senior Sales Executive
Deacon Jones Autogroup
04.2023 - Current
General Manager
North Country Family Restaurant
03.2020 - 04.2023
Assistant General Manager of Operations
Riverside Country Kitchen
02.2018 - 03.2020
High School Diploma -
Concord High School