Kaylee Rivera
Pinetops
Summary
Results-driven professional with proven expertise in customer service and pharmacy operations. Skilled in processing prescriptions and managing inventory, with a strong ability to multitask and prioritize effectively. Committed to ethical practices and ongoing professional development, ensuring high-quality service delivery. Seeking entry-level opportunities to leverage organizational skills and contribute to team success.
Overview
1
1
Certification
Work History
Pharmacy Technician
Stallings Drug
Pinetops
01.2025 - Current
- Managed medication inventory through timely restocking.
- Verified accuracy of medication labels prior to dispensing to customers.
- Assisted customers with inquiries, locating items, or directing them to pharmacists.
- Filed prescriptions electronically and manually, ensuring efficient organization.
- Received written prescriptions and refill requests, evaluating completeness before processing.
- Maintained cleanliness and organization of workspace in compliance with safety standards.
- Checked expiration dates on medications to ensure only valid products were dispensed.
- Collaborated with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
East Wake High School
Wendell, NC01-2022
Skills
- Customer service and support
- Team collaboration
- Prescription processing and filling
- Organizational skills
- Communication skills
- Attention to detail
- Problem-solving skills
- Patient education and counseling
- OTC recommendations
- Customer inquiries response
- Point of sale systems proficiency
- Customer assistance and engagement
- Workspace organization
- Sales support and transactions
- Effective communication strategies
- Refunds and exchanges handling
- Multitasking abilities
- Customer service excellence practices
- Empathy and patience in service delivery
- Cash drawer management
- Returns processing efficiency
- Organizational growth initiatives
- Basic math proficiency
- Sales expertise in retail merchandising
Affiliations
I have a passion for cooking and baking, constantly exploring new recipes and culinary techniques. I am an aspiring artist, dedicated to developing my skills and creativity. Additionally, I have recently taken up gardening, a lifelong interest that has captivated me since childhood. In my free time, I enjoy reading a variety of fictional works, immersing myself in engaging stories. Family is incredibly important to me, and I prioritize spending quality time with my loved ones, offering my support and assistance whenever possible.
Certification
- Licensed Pharmacy Technician Dedicated pharmacy technician with a strong commitment to professional growth. Currently licensed and actively pursuing certification to enhance expertise and provide high-quality pharmaceutical support.
References
References available upon request.
Timeline
Pharmacy Technician
Stallings Drug
01.2025 - Current
High School Diploma -
East Wake High School
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