Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Jones

Whispering Pines

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate | Assistant Manager

Anytime Fitness Pinehurst
10.2022 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Sales Associate

Anytime Fitness Southern Pines
10.2022 - 01.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Babysitter/Petsitter

Freelance
05.2021 - 10.2022
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Maintained a clean and safe environment for children & pets, ensuring their comfort and well-being at all times.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Increased client retention rate through excellent communication skills and genuine love for animals and kids.
  • Prepared food following instructions from parents & pet owners.
  • Communicated professionally via phone, email, and text.

Hostess/Expo

Valenti’s Italian Resturaunt
05.2021 - 07.2022
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.

Education

Associate of Applied Science - Business

Sandhills Community College
Pinehurst, NC
01.2025

High School Diploma -

Union Pines High School
Cameron, NC
06.2022

Skills

  • Closing and Contract Negotiations
  • Time Management
  • Customer Relations
  • Customer Relationship Management
  • Managing Multiple Priorities
  • Product and Service Knowledge
  • Scheduling and Coordinating
  • Customer Inquiries
  • Sales and Upselling
  • Calm and Professional Under Pressure

Timeline

Sales Associate | Assistant Manager

Anytime Fitness Pinehurst
10.2022 - Current

Sales Associate

Anytime Fitness Southern Pines
10.2022 - 01.2024

Babysitter/Petsitter

Freelance
05.2021 - 10.2022

Hostess/Expo

Valenti’s Italian Resturaunt
05.2021 - 07.2022

Associate of Applied Science - Business

Sandhills Community College

High School Diploma -

Union Pines High School

Similar Profiles

CREATE PROFILE
Kaylee Jones