Kaylee Grindstaff
Concord
Summary
I am energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences. I believe this would lead me to being a great addition to your team!
Overview
2
2
years of professional experience
Work History
Waitress
Cantina 73
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering excellent service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and respectful when dealing with difficult customers or during busy shifts.
Life Insurance Agent
North American Senior Benefits
07.2023 - 10.2023
- Made clear, informative reports to explain life insurance policy features and benefits.
- Analyzed customers financial situations to recommend appropriate life insurance policies.
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
- Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
Barista
Cafe Lentz
12.2022 - 05.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Education
No Degree - Real Estate
Superior School Of Real Estate
Charlotte, NC05-2025
No Degree - Life Insurance
Xcel Solutions
Concord, NC06-2023
High School Diploma -
Mount Pleasant High School
Mount Pleasant, NC05-2022
Skills
- Strong multitasking
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Exceptional customer service
Timeline
Waitress
Cantina 73
02.2024 - Current
Life Insurance Agent
North American Senior Benefits
07.2023 - 10.2023
Barista
Cafe Lentz
12.2022 - 05.2023
No Degree - Real Estate
Superior School Of Real Estate
No Degree - Life Insurance
Xcel Solutions
High School Diploma -
Mount Pleasant High School
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