Kaylee Flowers
Lexington,NC
Summary
Inside Sales Representative with in-depth knowledge of fasteners and other industrial products. Over 12 years of direct work experience in MRO/OERM and B2B sales.
Overview
12
12
years of professional experience
Work History
Inside Sales Associate
Southern Fasteners And Supply, Inc.
12.2015 - Current
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to customers.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Worked closely with other departments such as purchasing, accounting, or logistics when needed for successful order fulfillment or issue resolution processes from start to finish.
- Managed a portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
Purchasing Agent
Southern Fasteners And Supply, Inc.
09.2012 - 11.2015
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Supported company growth by identifying new suppliers and expanding the vendor base.
- Improved supplier relationships through regular communication and proactive problem-solving.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
Education
High School Diploma -
North Davidson High School
Lexington, NCAssociate of Arts -
Davidson County Community College
Thomasville, NCSkills
- Goal-Oriented
- Customer Relationship Building
- Product Knowledge
- Supplier Relationship Management
- Procurement
- CRM software proficiency
- Microsoft Outlook, Word, and Excel
- ERP expertise
Timeline
Inside Sales Associate
Southern Fasteners And Supply, Inc.
12.2015 - Current
Purchasing Agent
Southern Fasteners And Supply, Inc.
09.2012 - 11.2015
High School Diploma -
North Davidson High School
Associate of Arts -
Davidson County Community College
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