Kaylee Duman
Mooresville
Summary
Dynamic leader with a proven track record at Sweet Dreams, adept in sales presentations and fostering operational efficiency. Excelled in building teams and enhancing client relationships, achieving significant market share gains. Skilled in CRM management and leveraging marketing analytics for strategic decisions.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Lead
Sweet Dreams
11.2024 - Current
- Provided exceptional customer service, fostering long-term relationships with key clients and accounts.
- Enhanced client relationships by identifying their needs and offering tailored marketing solutions.
- Implemented innovative promotional tactics, resulting in increased product visibility and market share gains.
Assistant General Manager of Operations
Tacos 4 Life
08.2024 - 11.2025
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Optimized resource allocation for improved operational efficiency and cost reduction.
- Streamlined operations by implementing efficient processes and procedures, leading to increased productivity.
Catering Sales Coordinator
Viva Chicken
08.2023 - 08.2024
- Provided exceptional customer service throughout the entire event lifecycle, from inquiry to post-event followup.
- Increased event bookings by effectively promoting catering services to potential clients.
- Streamlined internal communication processes between sales, culinary, and operations teams for improved collaboration and overall performance.
General Sales Manager
RockBox Fitness
08.2020 - 02.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Drove lead generation with successful email marketing tactics.
- Developed innovative marketing materials to effectively communicate brand messaging.
Education
Bachelor of Science - Organizational Management
UNC Charlotte
Charlotte, NC08-2022
Skills
- Sales presentations
- Operational efficiency
- Strong communication skills
- Leadership and team building
- CRM management
- Marketing analytics
- Sales support
Timeline
Sales and Marketing Lead
Sweet Dreams
11.2024 - Current
Assistant General Manager of Operations
Tacos 4 Life
08.2024 - 11.2025
Catering Sales Coordinator
Viva Chicken
08.2023 - 08.2024
General Sales Manager
RockBox Fitness
08.2020 - 02.2023
Bachelor of Science - Organizational Management
UNC Charlotte
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