Kayla Williams
Randleman
Overview
9
9
years of professional experience
2012
2012
years of post-secondary education
Work History
Pharmacy Guide
Devoted Health
06.2024 - Current
- Assisted members with healthcare inquiries and service navigation.
- Educated members on available health plan options and benefits.
- Collaborated with cross-functional teams to resolve member issues.
- Educated patients on medication usage and potential side effects.
- Coordinated care services and resources for members and families.
- Participated in training sessions to enhance knowledge of health plans.
Certified Pharmacy Technician
Upstream Pharmacy
Greensboro
04.2024 - 06.2024
- Processed prescription orders accurately for diverse patient needs.
- Assisted pharmacists with medication preparation and dispensing tasks.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Operated pharmacy software to manage prescriptions and patient records effectively.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Certified Pharmacy Technician
Zoo City Drug
Asheboro
07.2018 - 04.2024
- Processed prescription orders accurately for diverse patient needs.
- Assisted pharmacists with medication preparation and dispensing tasks.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Certified Pharmacy Technician
UNC Health Care
Chapel Hill
07.2017 - 07.2018
- Processed prescription orders accurately for diverse patient needs.
- Assisted pharmacists with medication preparation and dispensing tasks.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Ensured compliance with safety regulations and pharmacy standards consistently.
Education
Providence Grove High School
Climax, NCSkills
- Medication education
- Prescription processing
- Patient confidentiality
- Effective communication
- Critical thinking
Timeline
Pharmacy Guide
Devoted Health
06.2024 - Current
Certified Pharmacy Technician
Upstream Pharmacy
04.2024 - 06.2024
Certified Pharmacy Technician
Zoo City Drug
07.2018 - 04.2024
Certified Pharmacy Technician
UNC Health Care
07.2017 - 07.2018
Providence Grove High School