Kayla Wesson
Durham
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in a dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication in [Desired Position] role. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Five Below
Durham, NC
11.2025 - Current
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Collaborated with team members to streamline checkout operations and reduce wait times.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Shift leader/Crew member
Five Guys
Durham, Nc
09.2023 - 10.2025
- Supervised daily operations, ensuring high-quality food preparation and customer service.
- Trained and mentored new staff on operational procedures and safety protocols.
- Managed inventory levels, optimizing stock usage to minimize waste and enhance efficiency.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication.
- Delegated daily tasks and responsibilities.
Cashier
Harris Teeter
Durham, Nc
08.2022 - 07.2023
- Processed customer transactions accurately and efficiently at checkout.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
Education
High School diploma - undefined
Ignite Online Academy
Associate of Arts - Psychology
Durham Technical Community College
Durham, NCSkills
- Customer Service
- Staff training
- Inventory Management
- Cash Handling
- Time Management
- Communication Skills
- Sales Transactions
- Positive Attitude
- Conflict Resolution
- Team Collaboration
- Problem-Solving
- Multitasking Capabilities
- Customer Service Focus
Certification
ServSafe
CPR
Timeline
Cashier
Five Below
11.2025 - Current
Shift leader/Crew member
Five Guys
09.2023 - 10.2025
Cashier
Harris Teeter
08.2022 - 07.2023
High School diploma - undefined
Ignite Online Academy
Associate of Arts - Psychology
Durham Technical Community College