Overview
Work History
Education
Skills
Timeline
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Kayla Rubayiza

Kayla Rubayiza

Lillington

Overview

2
2
years of professional experience

Work History

Sales Associate

Hot Topic
Fayetteville
06.2024 - 08.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed credit card transactions quickly and securely.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Ticketed, arranged and displayed merchandise to promote sales.

Sandwich Artist

SUBWAY®Restaurants
Lillington
06.2022 - 08.2022
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Organized inventory for efficient restocking of products.
  • Followed established procedures for handling money transactions accurately.
  • Greeted customers and provided product knowledge.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Replenished condiments and other supplies at front counter areas.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Maintained cleanliness of work area throughout shift.
  • Upsold additional items to increase store profits.
  • Assisted team members during peak hours when necessary.
  • Operated cash registers to process payments from customers.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Answered guest questions, delivering most accurate, and updated information available.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.

Education

Bachelor of Arts -

Savannah College of Art And Design
Savannah, GA
05-2028

High School Diploma -

Overhills Highschool
Spring Lake, NC
05-2024

Skills

  • Customer service
  • Sales transactions
  • Cash handling
  • Effective communication
  • Problem solving
  • Fitting room maintenance
  • Stocking and receiving
  • Customer engagement
  • Friendly and outgoing

Timeline

Sales Associate

Hot Topic
06.2024 - 08.2024

Sandwich Artist

SUBWAY®Restaurants
06.2022 - 08.2022

Bachelor of Arts -

Savannah College of Art And Design

High School Diploma -

Overhills Highschool

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Kayla Rubayiza