Kayla Nettles

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

• Completed data entry tasks with accuracy and efficiency.
• Verified accuracy of data before transcribing.
• Obtained scanned records and uploaded into database.
• Scanned documents and saved in database to keep records of essential organizational information.
• Searched, extracted and interpreted information to determine correct input procedure.
• Compiled and verified accuracy and sorting information to prepare source data for computer entry.
• Compiled data and reviewed information for accuracy prior to input.
• Identified data entry errors and reported to necessary departments.
• Organized, sorted, and checked input data against original documents.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.

Did several purchase orders , and processed checks bank deposits , kept our customer up to date on maintenance.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Monitored progress and documented patient health status changes to keep care team updated.

• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
• Maintained strict levels of cleanliness for tables, floors and prep areas.
• Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
• Arranged tray and or table settings with proper tableware, condiments and tray card.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.

• Collecting Payments
• Greeting and thanking customers
• Scanning Items
• Bagging groceries
• Scanned groceries and ensured proper price scanning
• Provided quality customer service
• Answered product questions with up-to-date knowledge of sales
• Politely assisted customers in person and via telephone
• Was in charge of explaining and signing people up for the Plenti program, which is our new updated rewards program that saves customers on gas and groceries
• Assisted customers with final purchases and answered questions at the checkout counter
• Primary job duties included ringing up purchases, scanning coupons, and ensuring customer satisfaction
• Operated computerized cash registers and credit card machines as well as conveyor belts
• Exuded friendly, courteous, and positive attitude and demonstrated professionalism
• Took initiative to provide assistance to customers who needed help locating merchandise
• Maintain clean and arranged checkout areas of grocery store
• Return items to appropriate location and organize stocked shelves
• Received payment from customers by cash, debit, credit cards or vouchers
• Offered customers carry-out service at the completion of transactions