Kayla Huynh
Raleigh
Summary
Hard working registered behavior technician with knowledge and passion towards the dignity and advancement of client development and treatment. Comprehension within implementation of BIP's, crisis prevention protocol, functional communication using PECS, and AAC device. Regarded as a communicative and receptive technician that is open to, and seeks feedback in areas necessary.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician RBT
Mosaic Pediatric Therapy
03.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Eager to seek and accept feedback and immediately implementing such feedback.
- Developed and supported client and parent rapport while maintaining professional boundaries.
- Observed, monitored and recorded problem behaviors through accurate ABC data collection, graphs, and note writing.
- Prevented and managed instances of maladaptive behavior escalation by implementing procedures of BIP and maintaining a safe environment for both staff members and clients.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Management and Executive Assistant
Backyard Hibachi
11.2021 - 02.2023
- Managed booking inquiries and organized time slots for consultations
- Organized consultations and followed up with clients
- Worked daily with the public
- Assisted the CEO with important information regarding emails, phone calls, travel, invoices and billing
- Maintained detailed digital and hard-copy records of invoices.
- Answered calls and emails and communicated with respected departments
- Updated spreadsheets and handled confidential information
- Managed over 70 emails per day
- Type at 50+ WPM
- Met with industry connections to discuss lucrative opportunities and business goals.
- Conducted meetings alongside directors to discuss efficient goals and opportunities
Server
Waraji Japanese Restaurant
08.2021 - 03.2022
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
Server, Server Assistant, Trainer, Shift Leader
Kanki-Japanese House Of Steaks And Sushi
06.2020 - 08.2021
- Prepared shift summary reports for managers and communicated regularly with upper heads regarding goals and progress.
- Enforced company policies and regulations with employees.
- Assigned to train and educate new employees on terms of service , rules, and side work.
Server, Hostess, Food Runner, Training Manager
Uncle Julio's
06.2019 - 01.2020
- Managed event contracts, estimates, event profiles and post-event summaries.
- Promoted and added over 100 of our guests on to our email club and promotional offers
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Assisted managers with quickly resolving service- and food-related issues.
Hostess, Togo, Cashier
Kanki-Japanese House Of Steaks And Sushi
10.2016 - 06.2019
- Using time management skills, assigned patrons to tables suitable for needs and respectfully working with wait times.
- Cultivated a positive atmosphere and accommodating service to every guest.
- Expert use of OpenTable software used to calculate the flow of service and data of all walk ins and reservations served.
- Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC05-2024
Associate of Arts - Psychology
Wake Technical Community College
Raleigh, NC07.2022
Skills
- Multitasking Abilities
- Interpersonal Skills
- Social Skills Development
- Discrete Trial Training
- Collaboration with Professionals
- Community-Based Instruction
- Data collection and analysis
- Self Motivation
- Nonviolent Crisis Intervention
- Active Listener
Timeline
Registered Behavior Technician RBT
Mosaic Pediatric Therapy
03.2023 - Current
Management and Executive Assistant
Backyard Hibachi
11.2021 - 02.2023
Server
Waraji Japanese Restaurant
08.2021 - 03.2022
Server, Server Assistant, Trainer, Shift Leader
Kanki-Japanese House Of Steaks And Sushi
06.2020 - 08.2021
Server, Hostess, Food Runner, Training Manager
Uncle Julio's
06.2019 - 01.2020
Hostess, Togo, Cashier
Kanki-Japanese House Of Steaks And Sushi
10.2016 - 06.2019
Associate of Arts - Psychology
Wake Technical Community College
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
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