Hi, I’m Kayla. I am a certified Phlebotomy Technician undergoing 3 years of clinical experience. I would like to further my knowledge along with my experience to enhance my career path.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Closing Expert
Target
Raleigh
12.2024 - Current
Facilitated closing processes to ensure timely financial transactions and accurate reporting.
Collaborated with team members to streamline closing procedures and improve operational efficiency.
Trained new staff on closing protocols, promoting adherence to company policies and best practices.
Coordinated communication between departments to resolve issues impacting timely store closures effectively.
Phlebotomy Technician – Team Lead
Blood Connection
Raleigh
06.2023 - 04.2024
Sterile venipuncture procedures
Also provided paperwork for proper physical exam for donor
Made sure everything went smoothly and everyone on the team did their role
Proper safety measurements were conducted daily for team and myself
Customer Service
Sams Club
Wake Forest
11.2022 - 01.2023
Helped daily clients with customer service needs
Created a welcoming environment for a daily client environment
Provided customer service support related to payment inquiries.
Education
High school Diploma -
Franklinton High School
Franklinton, NC
08.2017 - 06.2022
Phlebotomy Certificate -
Northwest Phlebotomy School
Raleigh, NC
03.2022 - 08.2022
Skills
Good communication skills
Time management
Skilled in optimizing workflow efficiency
Prioritizing tasks
Demonstrated ability to work effectively between teams