Kaydence SCHIFFMAN
Raleigh
Summary
Dedicated professional with a strong work ethic and expertise in cleaning and sanitizing, honed at Carolina Quality Clean. Proven ability to enhance facility appearance and safety through meticulous attention to detail and effective waste disposal practices. Excellent communication skills and a customer service focus ensure a positive experience for all stakeholders.
Overview
2027
2027
years of professional experience
Work History
Custodian
Carolina Quality Clean
Raleigh, NC
2020 - Current
- Operated industrial cleaning equipment to maintain cleanliness and hygiene standards.
- Implemented efficient cleaning processes to enhance overall facility appearance.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Trained new staff on proper cleaning techniques and safety protocols.
- Managed waste disposal and recycling efforts in accordance with local regulations.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Checked in and stocked inventory throughout facility.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Improved facility appearance with meticulous floor waxing and carpet cleaning.
- Increased efficiency in cleaning routines by implementing color-coded microfiber system.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Host
Tasubriercreek
Raleigh, NC
2023 - 2026
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
- Trained new hosts on customer service protocols and restaurant policies.
- Maintained cleanliness and organization of front-of-house areas during peak hours.
- Assisted in handling guest inquiries and resolving complaints effectively.
- Oversaw reservation system to maximize table turnover and minimize wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma - General Education
Sycamore Creek
Raleigh, NC07.2023
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Team collaboration
- Cleaning expertise
- Customer service-focused
- Sanitation techniques
- Waste disposal
- Maintenance
- Client communication
- Restroom cleaning
- Trash removal
- Excellent communication skills
- Sweeping and mopping
- Strong work ethic
- Productivity and time management
- Adaptable and flexible
- Restroom servicing
Timeline
Custodian
Carolina Quality Clean
2020 - Current
Host
Tasubriercreek
2023 - 2026
High School Diploma - General Education
Sycamore Creek