Summary
Overview
Work History
Education
Skills
Timeline
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Kayci Pearce

Greenville

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Blackened Kracken
07.2024 - 09.2024
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server/Bartender

Tie Breakers
09.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Teacher

Wake Prep Academy
06.2022 - 06.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Server/Bartender

Georges Restaurant
02.2021 - 12.2022
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server/Bartender

Hooters
10.2018 - 12.2020
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Southern Highschool
Durham, NC
06.2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Suggestive selling
  • Point of sale operation
  • Food and beverage pairings
  • Upselling techniques
  • Positive and professional
  • Positive guest interactions
  • Adaptable and flexible
  • Reliability
  • Multitasking
  • Excellent communication

Timeline

Server/Bartender

Blackened Kracken
07.2024 - 09.2024

Server/Bartender

Tie Breakers
09.2023 - 06.2024

Teacher

Wake Prep Academy
06.2022 - 06.2023

Server/Bartender

Georges Restaurant
02.2021 - 12.2022

Server/Bartender

Hooters
10.2018 - 12.2020

Southern Highschool

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Kayci Pearce