Kaycen Brooks
Mooresville
Summary
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Oversaw and optimized inventory operations implementing organization strategies that improved stock accuracy and reduced discrepancies.
Led daily warehouse operations, coordinating the handling of inbound and outbound shipments, while enforcing OSHA safety standards and proper equipment use.
Supervised and streamlined order fulfillment processes, ensuring the accurate picking, packing, and staging of weekly orders, improving turnaround time and overall efficiency.
Detail-oriented Management Trainee familiar with successful strategies for empowering employees. Cultivates new abilities and builds knowledge base to better engage in company operations and serve customers. Demonstrated success in improving team efficiency and business profits.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Warehouse Management Trainee
FeedNC
Mooresville
02.2026 - Current
- Assisted in managing daily operations and inventory for FeedNC's supply chain.
- Collaborated with colleagues to streamline operational processes and enhance efficiency.
- Enhanced leadership abilities through training and hands-on task completion.
- Participated in training sessions on best practices for inventory management and distribution.
- Supported staff training, development and evaluation.
Merchandising & Inventory Specialist
Shiftsmart
Mooresville
08.2025 - Current
- Managed inventory levels using company-specific tracking software.
- Conducted regular stock audits to ensure accuracy and compliance.
- Organized storage areas for efficient access to products.
- Monitored stock levels to ensure availability of products.
- Ensured proper storage conditions for all items in the warehouse.
- Created reports on inventory activity, shortages, overages.
- Monitored product expiration dates and managed rotations.
Owner/Operator
High-Pressure Cleaning Supplies
Mooresville
04.2024 - Current
- Managed inventory levels for high-pressure cleaning supplies and equipment
- Trained staff on proper use of cleaning equipment and safety protocols.
- Handled customer inquiries, providing product recommendations and support.
- Developed marketing strategies to promote cleaning supplies and services.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Created marketing strategies to drive revenue and increase brand visibility.
- Conducted detailed interior and exterior cleaning of cars, including vacuuming, dusting, polishing, and waxing surfaces.
- Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
- Performed periodic deep cleaning tasks such as carpet shampooing or window washing.
- Conducted pre-treatment spot cleaning of carpets and upholstery.
Crew Chief
Stanley Steamer
Charlotte
08.2024 - 06.2025
- Supervised cleaning crews during residential and commercial service appointments.
- Trained new team members on equipment usage and safety procedures.
- Coordinated schedules to ensure timely service delivery and customer satisfaction.
- Ensured adherence to company protocols and quality standards on all jobs.
- Managed daily operations of team members to ensure efficient and successful completion of tasks.
- Assisted in resolving customer inquiries and service-related issues effectively.
- Monitored performance of crew members to maintain high service quality.
- Maintained cleanliness of floors using commercial cleaning equipment and supplies.
- Followed safety protocols while handling chemicals and operating machinery.
- Cleaned upholstery, carpets and curtains with vacuum cleaners or steam-cleaning machines.
- Utilized various floor care equipment such as buffers, scrubbers, vacuums and sweepers.
Detail Dept. Team Lead / Grounds Maintenance
Camping World
Statesville
01.2017 - 08.2024
- Led team in daily operations and ensured workflow efficiency.
- Trained new staff on company policies and customer service standards.
- Enhanced team communication through regular meetings and feedback sessions.
- Collaborated with management on strategic planning initiatives for growth.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Identified opportunities for process improvements, implementing changes when required.
- Operated landscaping equipment for efficient grounds upkeep and maintenance.
- Performed routine lawn care, including mowing, fertilizing, and aerating services.
- Inspected grounds for safety hazards and addressed issues promptly to maintain safety standards.
- Assisted in snow removal operations during winter months for accessible pathways.
- Maintained tools and equipment by cleaning and performing minor repairs as needed.
- Kept outdoor spaces looking clean and inviting with regular removal of leaves, sticks and other debris.
- Pruned trees and bushes regularly for optimal shaping and better growth in upcoming seasons.
- Inspected trees for signs of disease or infestation; pruned trees to remove dead wood and reduce risk of damage from storms.
- Installed and maintained outdoor fixtures such as benches, signs, and fences.
- Enforced grounds policies and regulations, ensuring a safe environment for visitors.
- Cleaned and polished RV exteriors using specialized detailing products.
- Applied protective coatings to surfaces to enhance durability and appearance.
- Maintained inventory of cleaning supplies and equipment for efficient operations.
- Operated power tools for deep cleaning carpets and upholstery.
- Applied sealants to RV roofs to prevent water damage.
- Polished RV surfaces with waxes and buffing compounds to protect the finish.
- Kept detailed logs of supplies used during detailing operations.
Education
Ministry Leadership
Christian Leaders Institute
02.2026 - 04.2026
Workforce Development Training - Warehouse Management
FeedNC
02.2026 - 04.2026
Statesville High Schol
Statesville, NCSkills
- Leadership development
- Inventory management
- Customer service
- Team building
- Workforce training
- Operational efficiency
- Problem resolution
- Effective communication
- Process improvement
- Resource allocation
- Workforce management
- Resource utilization
- Negotiation and conflict resolution
- Adaptability
- Teamwork
- Staff training
- Operations oversight
- Inventory control
- Procedural improvements
Certification
- OSHA HAZWOPER 40
- OSHA 10 GENERAL
- FORKLIFT CLASSES 1 & 3
Affiliations
- Spreading the Gospel of Jesus Christ
- Hiking
- Woodworking Arts
- Volunteering
- Kayaking
Personal & Professional References
- Toshiba Connor – Long-time family friend and mentor who has known me for several years and can speak on my character, work ethic, and personal growth – 704-949-6747
- Beth Briley – Community member and close acquaintance who has worked with me on personal projects and can speak to my reliability and attitude – 704- ext.126
- Delta Snider – Camping World – Managed my performance for and can speak on my leadership, teamwork, and reliability – 704-253-9640
- Dawson Graham – FeedNC – Current supervisor who can speak on my work ethic, customer service skills, warehouse operations knowledge, on the job training, and ability to perform in a fast-paced environment – 704-555-6789
- Brie Mack-Bimgham -FeedNC - Workforce Development Program Manager - 980-890-6228
Timeline
Warehouse Management Trainee
FeedNC
02.2026 - Current
Ministry Leadership
Christian Leaders Institute
02.2026 - 04.2026
Workforce Development Training - Warehouse Management
FeedNC
02.2026 - 04.2026
Merchandising & Inventory Specialist
Shiftsmart
08.2025 - Current
Crew Chief
Stanley Steamer
08.2024 - 06.2025
Owner/Operator
High-Pressure Cleaning Supplies
04.2024 - Current
Detail Dept. Team Lead / Grounds Maintenance
Camping World
01.2017 - 08.2024
Statesville High Schol