Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Branch Manager and Sales
Conway Development
04.2024 - 12.2024
Increased customer retention by implementing personalized service strategies.
Led branch operations to enhance overall efficiency and productivity.
Improved team collaboration with effective communication and leadership skills.
Achieved sales targets, implementing strategic planning and innovative solutions.
Enhanced customer satisfaction by resolving complaints promptly and effectively.
Managed branch activities to ensure compliance with company policies and regulations.
Maintained friendly and professional customer interactions.
Design Assistant
Conway Development
07.2023 - 04.2024
Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
Enhanced design project efficiency by streamlining communication between team members and clients.
Streamlined production processes by developing templates for commonly used design elements, saving time and resources.
Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
Office Administrator and Bookkeeper
CARTRETTE COMPANIES
06.2022 - 02.2023
Act as the point of contact for internal and external clients
Assist and manage all accounting related matters
Assist with accounts receivable/payable
Assist with payroll/payroll taxes; ensure processed/filed/completed in a timely manner
Verify that transactions are recorded to the appropriate accounting file, vendors, ledgers, suppliers ledger, customers ledger, general ledger, etc
Assist in the preparation of regularly scheduled and non-regulatory scheduled reports including but not limited to balance sheets, profit and loss statements, cash flow statements, etc
Develop and perform monthly, quarterly, and yearly closing process, in a timely manner (by the10th of the month) of financial reports/statements
Administrative Assistant
SCI TECHNOLOGIES
08.2021 - 03.2022
Scheduled service calls for surrounding areas as well as in other states
Answered emails in a timely fashion with upmost respect to clients
Built relationships with clients
Invoicing and calling clients who had past due invoices
Responsible for inventory supplies
Trained new employees on how to schedule and take payments
Student Internship
BEAUFORT COUNTY HEALTH DEPARTMENT
01.2021 - 04.2021
Helped with the distribution of COVID-19 vaccines in Beaufort County
Assisted with the planning and implementation of COVID-19 vaccines
Served as a Beaufort County Health Department liaison regarding health education information
Helped with the implementation of COVID-19 testing
Gathered and evaluated COVID-19 data
Created, edited and revised the2020 SOTCH (State of the County Health) report
Led a Diabetes Prevention Class
Created education material for the Reducing the Risk program
Assisted with other duties assigned by the Human Services Planner IV/Preparedness Coordinator
Education
Bachelor of Science - Public Health
East Carolina University
05-2021
Associate of Arts - General Studies
Southeastern Community College
01.2018
General Education
West Bladen High School
01.2016
Skills
Customer service
Sales management
Communication skills
Time management
Conflict resolution
Relationship building
Branch operations management
Client relationship management
Verbal/written communication
Cash handling
Proficient in MS office
Certification
North Carolina Driver's License
Languages
English
Native or Bilingual
Timeline
Branch Manager and Sales
Conway Development
04.2024 - 12.2024
Design Assistant
Conway Development
07.2023 - 04.2024
Office Administrator and Bookkeeper
CARTRETTE COMPANIES
06.2022 - 02.2023
Administrative Assistant
SCI TECHNOLOGIES
08.2021 - 03.2022
Student Internship
BEAUFORT COUNTY HEALTH DEPARTMENT
01.2021 - 04.2021
Associate of Arts - General Studies
Southeastern Community College
General Education
West Bladen High School
Bachelor of Science - Public Health
East Carolina University
Similar Profiles
Skylar GilbertSkylar Gilbert
CNA - Certified Nursing Assistant at Conway Human Development CenterCNA - Certified Nursing Assistant at Conway Human Development Center