Kavita Patel
Charlotte
Summary
Throughout my career, I have maintained the hightest performance standards within any jobs I have had. My objective is to find a position that will not only make me a stronger person but that will help me learn and to have a strong work ethic. I hope to apply the sills and knowledge that I have already obtained along with those which i will gain. Overall it is my goal to work with people that will influence me positively and help me build my career.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Versona
04.2024 - Current
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Manager
Rue 21
08.2023 - 03.2024
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Front Desk Receptionist
Ferrell Family Dentistry
08.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed appointments and meetings
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
Senior Assistant Manager
Versona
04.2019 - 11.2021
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
Assistant Store Manager
Rue 21
01.2014 - 05.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Managed Mens Department
- Maintained positive customer relationships by responding quickly to customer service inquiries
Education
Cosmetology -
Western Kentucky Community And Techincal College
Paducah, Ky05.2010
Skills
- Office Management
- Multi-Line Telephone Systems
- Business Administration
- Meeting Scheduling
- Stock
- Customer Service
- Recruiting and interviewing
- Operations management
Timeline
Assistant Manager
Versona
04.2024 - Current
Assistant Manager
Rue 21
08.2023 - 03.2024
Front Desk Receptionist
Ferrell Family Dentistry
08.2022 - 07.2023
Senior Assistant Manager
Versona
04.2019 - 11.2021
Assistant Store Manager
Rue 21
01.2014 - 05.2018
Cosmetology -
Western Kentucky Community And Techincal College
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