Katy Mae Gunter
Raleigh
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Specializes in legal document management, court procedure compliance, and data entry accuracy. Excels in time management, problem-solving, and communication skills, ensuring smooth operations in fast-paced legal environments.
Overview
14
14
years of professional experience
Work History
Deputy Clerk of Court - Civil Domestic Violence
State of North Carolina Judicial Branch
Raleigh
08.2022 - Current
- Processed court documents and filings efficiently for legal proceedings.
- Assisted judges with case management and scheduling tasks daily.
- Trained court staff across the state during the rollout of the Odyssey Justice electronic court system.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Managed daily court dockets to ensure efficient case progression.
- Maintained current knowledge of court rules and procedures regarding civil matters.
- Collaborated with local law enforcement agencies to ensure effective response to domestic violence cases.
Client Services Specialist
5-Points Animal Hospital
Fuquay-Varina
10.2021 - 04.2022
- Responsible for scheduling appointments and in person customer service
- Handling of payment and cash balancing
- The ability to handle clients professionally during emotional times and communicate financial information in a sensitive way
- Maintain an organized and clean office with daily disinfection
Assistant Manager
Hot Table
Springfield
03.2012 - 01.2019
- In charge of all aspects of daily operations
- Responsible for direct customer care and conflict resolution
- Daily cash and banking duties
- Trainer of new employees and other location's staff
Assistant Manager
Chipotle
Chicopee
06.2011 - 03.2012
- Delivered consistent customer service in a fast paced environment
- Managed and scheduled 25 employees
- Maintained all company standards
- Strove for and broke regional sales records
Education
Communications & Digital Media -
Springfield Technical Community College
Springfield, Massachusetts01.2021
Skills
- Case management
- Team training
- Scheduling coordination
- Odyssey Justice system
- Attention to detail
- Courtroom procedures
- Court document processing
- Court rules compliance
References
References available upon request.
Timeline
Deputy Clerk of Court - Civil Domestic Violence
State of North Carolina Judicial Branch
08.2022 - Current
Client Services Specialist
5-Points Animal Hospital
10.2021 - 04.2022
Assistant Manager
Hot Table
03.2012 - 01.2019
Assistant Manager
Chipotle
06.2011 - 03.2012
Communications & Digital Media -
Springfield Technical Community College