Dynamic healthcare professional with extensive experience at Mount Olive Center Genesis Healthcare, excelling in office administration and employee onboarding. Proven ability to foster collaborative relationships and implement effective staffing models, enhancing operational efficiency. Skilled in report generation and public relations, driving compliance and quality care initiatives.
* Collaborating with the Administrator in the Center's business plan.
*Implements and assures adherence to Genesis Healthcare's policies and procedures.
*Acts as Administrator in absence of Administrator
*Leads meetings as delegated by the Administrator
*Ensures that the Center adheres to the legal,safety, health, fire, and sanitation codes
*Models “The Promises,” based on Company and Area guidelines.
*Consults with department managers concerning the operation of their departments
*Builds and fosters trusting, collaborative relationships between and with staff, peers, other disciplines/professionals and ancillary services.
*Assures effective recruitment, interview processes, hiring, on-boarding, and orientation for all nursing team members
*Applies corrective discipline and/or coaching when needed to mitigate workforce performance and behavior issues
*Collaborates with the Administrator to develop, implement, evaluate and update People Plans.
*Determines the workforce/staffing model for the Nursing department necessary to meet the nursing needs of the patients
*Models effective patient/resident and family-centered communication and coaches staff in service-oriented communication
*Fosters professional relationships
with community, regulators/surveyors, payors, and referral sources.
*Develops and carries out Ad Hoc plans and applicable monitoring tools
*Reports abuse allegations to NC DHHS and investigates same
*Prepares compliance reports as requested.