Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katienne A. Shoemaker

Fayetteville

Summary

Results-driven U.S. Army Veteran with over 6 years of HR operations experience, specializing in employee relations, workforce planning, and organizational development. Expertise in collaborating with leadership to implement HR programs and enhance talent development initiatives. Skilled in managing HR systems and personnel programs while ensuring confidentiality and regulatory compliance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Manager

U.S. Army
01.2020 - Current
  • Collaborated with leadership to implement people-related programs including recruitment, onboarding, learning, and development, performance management, and employee engagement initiatives.
  • Partnered with leadership to assess organization capability and workforce needs, supporting workforce planning and succession development initiatives.
  • Supported leadership in talent management and employee development initiatives to develop and retain high-performing talent.
  • Provided coaching and HR guidance to supervisors and leaders regarding workforce planning, culture development, organization policies and communication of HR initiatives.
  • Managed local employee relations and HR operations for 200+ personnel, resolving workplace concerns, supporting performance coaching, and maintaining a high level of confidentiality and integrity.
  • Assisted in the implementation of organization change initiatives to improve operational performance and workforce effectiveness.
  • Maintained HR systems and sensitive personal records, while ensuring accurate workforce data, compliance with HR policies, and confidentiality of employee information.
  • Conducted workforce reporting and analysis to support talent management, organizational capability, and staffing decisions.
  • Monitored workplace environment to identify processing improvements, enhance employee engagement, and increase operational effectiveness.
  • Executed HR administrative actions for personnel assignments, promotions, transfers, and separations to ensure smooth transitions and compliance.

Education

Masters of Arts - Human Resources Management

American Public University (In Progress)
03-2027

Bachelors of Arts - General Studies

North Carolina Agricultural & Technical State University

Skills

  • Recruitment
  • Onboarding Programs
  • Workforce Planning
  • Succession Planning
  • Talent Development
  • Performance Management
  • Employee Relations
  • Change Management
  • Organizational Development
  • Organizational Capability
  • HRIS
  • Workforce Data Management
  • HR Policy Implementation
  • Coaching
  • Conflict Resolution
  • Partnership

Certification

  • Microsoft Office – HRIS Systems & Workforce Data Management
  • Personnel Records Administration- Policy Compliance & Documentation
  • Security Clearance

Timeline

Human Resources Manager

U.S. Army
01.2020 - Current

Masters of Arts - Human Resources Management

American Public University (In Progress)

Bachelors of Arts - General Studies

North Carolina Agricultural & Technical State University
Katienne A. Shoemaker