Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Murphy

Fayetteville

Summary

Dynamic and performance-driven with exceptional customer service skills developed from years of experience with various establishments. Proven ability to train new staff and maintain high standards of cleanliness and organization. Adept at cash handling and problem-solving, consistently ensuring customer satisfaction and operational efficiency. Committed to delivering outstanding results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Server

Cracker Barrell
Fayetteville
11.2024 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.

Delivery Driver

Papa Johns
Zephyrhills
09.2023 - 12.2024
  • Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
  • Stocked shelves with fresh ingredients needed for pizza making process.
  • Performed daily vehicle inspections prior to leaving for deliveries.

Army

Army Active Duty
01.2024 - 07.2024
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Operated a variety of machinery and tools safely and efficiently.

Cashier

Twistee Treat
Zephyrhills
03.2023 - 07.2023
  • Provided excellent customer service through friendly interactions with guests.
  • Informed management of low stock items prior to running out completely.
  • Followed proper sanitation guidelines when handling food products.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.

Receptionist

AdventHealth
Zephyrhills
02.2022 - 03.2023
  • Performed administrative tasks such as filing documents or updating member accounts.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Monitored the gym floor to ensure safety regulations were followed by patrons.
  • Scheduled maintenance appointments for fitness equipment repair technicians.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Maintained accurate records of all transactions in the gym's database system.
  • Conducted tours of the facilities for potential new members interested in joining the gym.
  • Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
  • Processed membership applications and payments accurately and efficiently.
  • Balanced cash register tills at the end of each shift according to company standards.

Cashier

Publix
Wesley Chapel
09.2021 - 12.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier

Culvers Franchising System
Zephyrhills
06.2019 - 12.2019
  • Maintained cleanliness of the register area including countertops, registers, windowsills and floors.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Organized take-out orders for customers who requested them.
  • Performed opening and closing duties as assigned by management.

Education

High School Diploma -

Zephyrhills High School
Zephyrhills, FL
05-2021

Skills

  • Training new staff
  • Problem solving
  • Attention to detail
  • Cash handling
  • Exceptional customer service
  • Multitasking and organization
  • Appointment scheduling

Timeline

Server

Cracker Barrell
11.2024 - Current

Army

Army Active Duty
01.2024 - 07.2024

Delivery Driver

Papa Johns
09.2023 - 12.2024

Cashier

Twistee Treat
03.2023 - 07.2023

Receptionist

AdventHealth
02.2022 - 03.2023

Cashier

Publix
09.2021 - 12.2022

Cashier

Culvers Franchising System
06.2019 - 12.2019

High School Diploma -

Zephyrhills High School

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